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SAINT LAURENT Client Advisor Berlin KaDeWe W/M/D

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Kering

4d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Berlin
  • Quick Apply

AI generated summary

  • You should have retail or luxury service experience, a passion for fashion, team spirit, tech-savviness, multitasking skills, and excellent communication in English and the local language.
  • You will provide exceptional client service, build relationships, exceed sales goals, create personalized styles, and support team efforts while adhering to company policies.

Requirements

  • A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
  • Have personal taste and passion for the fashion culture, like to create personalized looks
  • Have a natural business mindset and an entrepreneurial spirit
  • Open-minded and looking for a company valuing audacity and authenticity
  • Strong team spirit to achieve common goals
  • At ease with using tools and applications, learns fast with new technologies
  • Motivation to work in a fast-paced environment, able to multitask & prioritize
  • Proactive, enthusiastic, & with a problem-solving attitude
  • Excellent written, oral & listening skills, in English and local language
  • Embrace change and see it as an opportunity to grow and develop

Responsibilities

  • Provide an outstanding client and after-sale service to all visitors and clients
  • Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
  • Cultivate a robust client portfolio to secure a proactive and growing business
  • Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
  • Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
  • Show a transparent and genuine attitude with the client and create a unique connection with them
  • Communicate in a professional and authentic way, with clients and colleagues
  • Effectively use all the available tools to optimize business opportunities
  • Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
  • Adhere to all company policies and operational procedures and follow them

FAQs

What type of experience is preferred for the Client Advisor position at Saint Laurent?

A preferred professional experience in providing high-quality service focused on client expectations, especially in fashion & accessory retail, customer service, or luxury hospitality is valued.

What are the main responsibilities of a Client Advisor?

The main responsibilities include providing outstanding client and after-sale service, creating personalized looks for clients, cultivating a robust client portfolio, driving sales performance, and supporting both front and back-of-house teams.

Is there any specific culture or mindset sought after in candidates?

Yes, candidates should possess a natural business mindset, entrepreneurial spirit, and a passion for fashion culture, along with an open-minded approach valuing audacity and authenticity.

What languages are required for the position?

Excellent written, oral, and listening skills are required in English and the local language.

Is the position full-time or part-time?

The position is full-time.

What is the start date for the Client Advisor role?

The start date for the position is June 1, 2025.

Are there opportunities for career growth within the company?

Yes, Saint Laurent embraces change and sees it as an opportunity for employees to grow and develop within their roles.

Does Saint Laurent value diversity in the workplace?

Yes, Saint Laurent is committed to building a diverse workforce and welcomes applications from all qualified candidates, regardless of their background.

Are there any specific qualifications or skills that are especially important for this role?

Important qualifications include being proactive, enthusiastic, having a problem-solving attitude, and being motivated to work in a fast-paced environment while effectively using tools and applications.

How does Saint Laurent view team spirit and collaboration?

Strong team spirit and collaboration are essential for achieving common goals, and candidates who are comfortable working in a team-oriented environment will thrive in this role.

Retail Luxury Goods and Jewelry

Retail & Consumer Goods
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Kering is a global luxury group based in the UK that operates a portfolio of iconic luxury fashion, accessories, and lifestyle brands. Their ultimate mission is to empower imagination and creativity while fostering sustainable and responsible growth within the luxury industry. Kering's purpose revolves around promoting innovation, craftsmanship, and artistic expression in the world of fashion and luxury goods, while also driving positive change in terms of environmental and social sustainability. Through their brands, Kering aims to offer exceptional products and experiences while leading the way towards more ethical and sustainable practices in the luxury sector.