FAQs
What is the main role of a Client Advisor at Saint Laurent in Holt Montreal?
The main role of a Client Advisor at Saint Laurent is to actively contribute to store sales and achieve key performance indicators by providing a unique, memorable, and sophisticated experience to all clients. This includes delivering outstanding client and after-sale service, cultivating a robust client portfolio, and supporting the management team while upholding the company's values and standards.
What kind of experience is preferred for a Client Advisor position?
Preferred experience includes providing high-quality service in client-facing roles, particularly in fashion and accessory retail, customer service, or luxury hospitality.
What qualities and skills are essential for a successful Client Advisor?
Essential qualities and skills include a passion for fashion culture, a business mindset with an entrepreneurial spirit, strong teamwork abilities, adaptability to technology, multitasking capabilities, proactive problem-solving attitude, and excellent communication skills in English and the local language. Additional language proficiency is preferred.
What responsibilities does a Client Advisor have when serving customers?
Responsibilities include providing outstanding client service, identifying and anticipating client needs, creating personalized looks, maintaining a transparent and genuine connection with clients, using available tools to optimize business opportunities, and collaborating with front and back-of-house teams to support overall team spirit.
What is the work schedule for this position?
The schedule for the Client Advisor position is full-time.
When is the anticipated start date for the Client Advisor role?
The anticipated start date for the Client Advisor role is September 1, 2024.
Is diversity valued at Saint Laurent?
Yes, Saint Laurent is committed to building a diverse workforce and embraces diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation, believing that it enriches the workplace and fosters creativity.
What support is provided to a Client Advisor in achieving sales goals?
Client Advisors are expected to support and collaborate with their team, use available tools to enhance business opportunities, and uphold the company's operational policies, which collectively contribute to achieving individual sales and KPI goals.
Can candidates with various backgrounds apply for the Client Advisor position?
Yes, as an Equal Opportunity Employer, Saint Laurent welcomes and considers applications from all qualified candidates, regardless of their background.