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SAINT LAURENT Client Advisor Yorkdale

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Kering

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Toronto
  • Quick Apply

AI generated summary

  • You should have strong sales skills, excellent customer service, a passion for fashion, and the ability to work in a fast-paced environment. Teamwork and communication skills are essential.
  • You will engage with clients, provide personalized service, drive sales, maintain product knowledge, and uphold brand standards to enhance the customer experience in a luxury retail environment.

Requirements

  • Preferred experience in providing high-quality service in a client facing role, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
  • Have passion for the fashion culture, like to create personalized looks
  • Have a business mindset and an entrepreneurial spirit
  • Strong team spirit to achieve common goals
  • At ease with using tools and applications, adapts quickly with new technology
  • Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity
  • Proactive, passionate & with a problem-solving attitude
  • Excellent written, oral & listening skills, in English and local language, additional languages preferred
  • Embrace change and see it as an opportunity to grow and develop

Responsibilities

  • - Provide outstanding client and after-sale service to all visitors and clients
  • - Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
  • - Cultivate a robust client portfolio to secure a proactive and growing business
  • - Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
  • - Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
  • - Show a transparent and genuine attitude with the client and create a unique connection with them
  • - Communicate in a professional and sincere way, with clients and colleagues
  • - Effectively use all the available tools to optimize business opportunities
  • - Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit
  • - Upholds and adheres to all company policies and operational procedures

FAQs

What is the primary role of a Client Advisor at Saint Laurent?**

The primary role of a Client Advisor at Saint Laurent is to actively contribute to store sales and key performance indicators by providing a unique, memorable, and sophisticated experience to all clients. They also support the management team and uphold the Maison's values and standards. **Question: What kind of experience is preferred for this position?** **Answer:** Preferred experience includes providing high-quality service in a client-facing role, such as in fashion and accessory retail, customer service, or luxury hospitality. **Question: What are the key responsibilities of a Client Advisor?** **Answer:** Key responsibilities include providing outstanding client and after-sale service, connecting with clients to identify their needs, cultivating a robust client portfolio, driving sales performance to exceed goals, creating personalized looks, and supporting both front and back-of-house teams. **Question: What qualities should a successful Client Advisor possess?** **Answer:** A successful Client Advisor should have a passion for fashion, a business mindset with an entrepreneurial spirit, strong teamwork and communication skills, the ability to multitask and prioritize in a fast-paced environment, and a proactive, problem-solving attitude. **Question: Is prior knowledge of fashion required for this role?** **Answer:** While specific prior knowledge of fashion is not explicitly required, a passion for fashion culture and creating personalized looks is essential for success in this position. **Question: What languages are preferred for this position?** **Answer:** Excellent written and oral communication skills in English and the local language are required, and additional languages are preferred. **Question: What is the work schedule for a Client Advisor at Saint Laurent?** **Answer:** The Client Advisor position is full-time, with specific schedules to be determined based on business needs. **Question: Does Saint Laurent promote diversity in its workforce?** **Answer:** Yes, Saint Laurent is committed to building a diverse workforce and welcomes applications from all qualified candidates, regardless of their background. **Question: When is the anticipated start date for this position?** **Answer:** The anticipated start date for the Client Advisor position is September 1, 2024. **Question: How can I apply for the Client Advisor position at Saint Laurent?** **Answer:** Interested candidates can apply through the Saint Laurent careers page or any designated application portal, ensuring they include all necessary qualifications and experiences relevant to the role.

Kering

Retail Luxury Goods and Jewelry

Retail & Consumer Goods
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Kering is a global luxury group based in the UK that operates a portfolio of iconic luxury fashion, accessories, and lifestyle brands. Their ultimate mission is to empower imagination and creativity while fostering sustainable and responsible growth within the luxury industry. Kering's purpose revolves around promoting innovation, craftsmanship, and artistic expression in the world of fashion and luxury goods, while also driving positive change in terms of environmental and social sustainability. Through their brands, Kering aims to offer exceptional products and experiences while leading the way towards more ethical and sustainable practices in the luxury sector.