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Columbia Sportswear Company

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Neumünster
  • Quick Apply

AI generated summary

  • You need a high school diploma or GED, 2 years max experience, POS skills, ability to lift 40 lbs, good communication, and flexible availability for a retail schedule.
  • You will provide customer service, maintain store standards, handle transactions, manage product flow, and perform keyholder duties as needed, ensuring a positive shopping experience.

Requirements

  • No specific education required (High School Diploma or GED preferred)
  • 2 (or less) years of experience in position or specialization
  • Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
  • Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise
  • Occasionally requires the ability to work in place
  • Ability to clearly communicate with others
  • Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Responsibilities

  • Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers etc.).
  • Maintain store standards for visual merchandising, cleanliness, safety; retrieves merchandise from sales floor, stock room, or other inventory locations.
  • Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
  • Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently.
  • Perform designated keyholder duties as needed which may include opening and closing store duties.

FAQs

What is the main focus of the Retail Associate II position?

The main focus of the Retail Associate II position is to serve as a brand ambassador by providing exceptional customer service, assisting with sales, maintaining store standards, and supporting store leadership.

Is previous retail experience required for this position?

No specific education is required, but 2 years or less of experience in a similar position or specialization is preferred.

What are the main responsibilities of a Retail Associate II?

Responsibilities include providing customer service, maintaining visual merchandising and store cleanliness, performing cash register transactions, contributing to store profitability, and performing designated keyholder duties as needed.

What type of work environment should I expect?

The work environment is typically active and can be physically strenuous, requiring constant movement and the ability to adjust/move items weighing up to 40 lbs.

Is a high school diploma necessary for this role?

While no specific education is required, a high school diploma or GED is preferred.

Are there specific hours or scheduling requirements for this job?

Yes, the position requires availability to work a flexible retail schedule, which may change seasonally and in response to business trends or forecasts.

Will I need to operate a Point of Sales (POS) system?

Yes, proficiency in operating a Point of Sales (POS) system and other in-store computerized systems is required.

Are there any physical demands associated with this job?

Yes, the job may require frequently moving about, handling merchandise, and possibly using specialized equipment, along with exposure to dust and noise.

What does being a Designated Key Holder entail?

Being a Designated Key Holder includes performing store opening and closing duties as needed, along with other key responsibilities in the store.

Will training be provided for this position?

The job description does not specify training details, but typically, training is provided to ensure that employees are well-prepared for their roles.

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Columbia Sportswear Company

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

Based in Portland, Oregon, Columbia Sportswear Company (NASDAQ: COLM) is a global outdoor brand that crafts active lifestyle gear fortified with industry-leading technologies and tested in our backyard. Our apparel, footwear, and accessories reflect our Pacific Northwest heritage and indomitable spirit. Over the last 80 years, Columbia and our family of brands, Sorel, prAna, and Mountain Hardwear, have grown to over 10,000 employees and proudly sell products in over 100 countries. At Columbia, we're as passionate about the outdoors as you are. And while our gear is available around the world, we're proud to be based in the Pacific Northwest where the lush forests, snow-covered mountains, rugged coastline, and wide-open spaces serve as our playground. This is where we hike, fish, hunt, camp, climb, shred, paddle, golf, run, and just enjoy the fresh air with friends. We hope to see you out there.