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Sales Administration, Customer Service

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Tate

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Dublin

AI generated summary

  • You need customer service experience, SAP knowledge, strong Excel and forecasting skills, excellent communication, and a passion for collaboration in a team environment.
  • You will manage customer inquiries and orders, process leads and quotes in SAP, and provide technical support to the internal sales team across Europe.

Requirements

  • Solid and stable experience in a customer service / customer-centric role that involves a high level of initiative, problem solving and coordination. Manufacturing/Data Centre experience preferred but not prerequisite.
  • Experience with SAP (or similar ERP system), EXCEL and forecasting
  • Impeccable communication skills, both written and verbal with the ability to navigate complex customer and stakeholder conversations
  • A passion for collaboration; a highly collaborative, team player within both the direct team and organisation

Responsibilities

  • End to end customer management, demonstrating initiative and ownership to yield the best possible results.
  • Processing leads and sales quotes, generating orders and accurate input into SAP.
  • Acting as the point of contact for customer enquiries, orders, and concerns related to manufacturing products.
  • Supporting the internal sales team across Europe with technical support as needed.

FAQs

What are the working hours for the Sales Administrator role?

The working hours for this role are Monday to Friday, during office hours.

Is prior experience in the manufacturing or data centre industry required?

No, while manufacturing or data centre experience is preferred, it is not a prerequisite for the role.

What skills are essential for the Sales Administrator position?

Essential skills include strong problem-solving abilities, excellent communication skills, and experience with SAP or similar ERP systems.

Where is the office located?

The office is located in Ballyfermot, and it is a 15-minute stroll to the LUAS stop.

What type of support will the Sales Administrator provide to the sales team?

The Sales Administrator will support the internal sales team across Europe by providing technical support as needed.

Are there opportunities for career advancement within the company?

Yes, there are clear progression opportunities as the company continues to grow, both locally and globally.

Is training provided for new employees?

Yes, mentorship and development opportunities are available, including access to senior leaders for learning and guidance.

What is the company culture like at Tate?

The company culture at Tate is highly collaborative, supportive, and social, emphasizing teamwork and innovation.

Is there off-site parking available at the office?

Yes, there is off-site parking available for employees.

Does Tate support equal opportunities in hiring?

Yes, Tate is an equal-opportunity employer and encourages applications from candidates of all backgrounds and experiences.

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Tate

Art galleries in UK: Tate Britain, Tate Modern, Tate Liverpool & Tate St Ives

Entertainment & Media
Industry
501-1000
Employees
1897
Founded Year

Mission & Purpose

Our mission is to increase the public’s enjoyment and understanding of art. When Tate first opened its doors to the public in 1897 it had just one gallery, displaying a small collection of British artworks. Today we have four major galleries and the national collection of British art from 1500 to the present day and international modern and contemporary art, which includes nearly 80,000 artworks. Tate is a public institution owned by, and existing for, the public.

Benefits

  • Diversity Program

  • Employee Discount

  • Sick Pay

  • Flexible Working