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Sales Advisor

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
    Hospitality & Retail
  • Manchester
  • 22d left

AI generated summary

  • You must be passionate, guest-focused, committed to the brand, eager to learn about products, supportive of the team, and open to flexible working discussions.
  • You will welcome customers, manage transactions, educate on products and sustainability, run tastings, support stock management, and prepare drinks and snacks while ensuring cleanliness and safety.

Requirements

  • - Passionate and enthusiastic
  • - Guest focused
  • - Commitment to being a true brand ambassador
  • - Ability to learn about the range of products
  • - Willingness to support the success of the store and team
  • - Open to discussions around flexible working

Responsibilities

  • Welcoming our customers and providing excellent service during their visit.
  • Till and queue management, this includes processing transactions, refunds and exchanges at the till and responding to customer feedback.
  • You will learn all about our range of products including how we sell, how we grow cocoa and manufacture our products, allergens and our commitments to sustainability and ethics.
  • Running tasting sessions and demonstrations of products.
  • Working with the team to support with deliveries and stock, making sure the delivery area is kept clear and tidy in line with our health and safety guidelines and maintaining the appearance of the store and café areas.
  • If your store has a café area, you will be preparing hot and cold drinks, ice creams and snacks according to our guidelines and processes while adhering to our allergens, quality, and health and safety standards.

FAQs

What is the job title for this position?

The job title is Sales Advisor.

Where is the job located?

The job is located at Manchester Piccadilly Station.

What type of contract is being offered for this role?

The contract type being offered is Part-Time Permanent.

What is the salary for the Sales Advisor position?

The salary for this position is £12.00 per hour.

What is the closing date for applications?

The closing date for applications is 10/9/2024.

What are the primary responsibilities of a Sales Advisor?

Primary responsibilities include welcoming customers, managing transactions, learning about product ranges, running tasting sessions, and maintaining the store's appearance.

Is prior retail experience required for this role?

No, prior retail experience is not required, but a commitment to being a brand ambassador is expected.

What incentives are provided to employees?

Incentives include performance-based bonuses, a 50% staff discount, a 70% discount on stays at the Hotel in St Lucia, and flexible working discussions.

What values does Hotel Chocolat promote in the workplace?

Hotel Chocolat promotes values of Originality, Authenticity, and Ethics, encouraging a respectful, inclusive, and diverse work environment.

How does Hotel Chocolat support employee work-life balance?

Hotel Chocolat is open to discussions around flexible working to help employees balance work and home life.

How can I apply for the Sales Advisor position?

To apply for the Sales Advisor position, click the "Apply" button on the job listing.

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.