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Sales Advisor - Christmas Temp

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Hotel Chocolat

11d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Glasgow
  • 13d left

AI generated summary

  • You need a confident, friendly demeanor, excellent customer service skills, a willingness to learn about products, stock management ability, brand ambassador commitment, and flexible working hours.
  • You will welcome customers, manage transactions, conduct product tastings, assist with deliveries, and prepare drinks and snacks while ensuring store cleanliness and safety standards.

Requirements

  • - Confident, focused, and friendly personality
  • - Ability to provide excellent customer service
  • - Willingness to learn about the product range, cocoa growth, manufacturing, allergens, and sustainability commitments
  • - Ability to support with deliveries and stock management
  • - Commitment to being a true brand ambassador
  • - Flexibility in working patterns

Responsibilities

  • Welcoming our customers and providing excellent service during their visit.
  • Till and queue management, this includes processing transactions, refunds and exchanges at the till and responding to customer feedback.
  • You will learn all about our range of products including how we sell, how we grow cocoa and manufacture our products, allergens and our commitments to sustainability and ethics.
  • Running tasting sessions and demonstrations of products.
  • Working with the team to support with deliveries and stock, making sure the delivery area is kept clear and tidy in line with our health and safety guidelines and maintaining the appearance of the store and café areas.
  • If your store has a café area, you will be preparing hot and cold drinks, ice creams and snacks according to our guidelines and processes while adhering to our allergens, quality, and health and safety standards.

FAQs

What is the job title for this position?

The job title is Sales Advisor - Christmas Temp.

Where is the job location?

The job is located in Braehead.

What type of contract is being offered?

The contract type is part-time temporary.

What is the hourly salary for this position?

The salary is £12.00 per hour.

What is the closing date for applications?

The closing date for applications is 30/9/2024.

What key responsibilities will I have in this role?

Key responsibilities include welcoming customers, till management, learning about products, running tasting sessions, supporting with deliveries and stock, and preparing beverages if the store has a café area.

Do I need prior retail experience to apply?

No, prior retail experience is not necessary; however, you should commit to being a true brand ambassador during your time with us.

What are the benefits for working this position?

Benefits include a salary of £12.00 per hour, a 50% staff discount, the opportunity for permanent positions, and flexible working patterns.

Will I be expected to work during the Christmas season?

Yes, this position is specifically for the Christmas season, which is our busiest time of year.

How can I apply for this position?

You can click "Apply" in the job posting, and the team will be in touch with you.

Hotel Chocolat

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.