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Sales Assistant

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LUSH Fresh Handmade Cosmetics - MENA

Today

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Belfast
  • 7d left

AI generated summary

  • You must deliver exceptional customer service, foster teamwork, and maintain open communication to create a positive, memorable shopping experience for every customer.
  • You will greet customers, provide personalized recommendations, assist with events, maintain store appearance, manage stock, control costs, and participate in training to enhance customer experience.

Requirements

  • Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
  • Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
  • Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Responsibilities

  • Greet customers warmly and create a welcoming store environment.
  • Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
  • Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
  • Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
  • Maintain a clean, tidy, and visually appealing shop floor.
  • Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
  • Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
  • Actively control store costs, such as product waste, to help meet the shop’s budget.
  • Participate in ongoing training and development to enhance product knowledge and customer service skills.
  • Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
  • Work on in-store and external events to leave lasting impressions on customers.

FAQs

What are the working hours for the Sales Assistant position?

The available working hours for the Sales Assistant position range from 16 to 32 hours per week.

When is the application deadline for this position?

The application deadline for the Sales Assistant position is November 7, 2024.

When will interviews for the Sales Assistant position take place?

Interviews for the Sales Assistant position will be ongoing from November 11, 2024.

What is the start date for the Sales Assistant role?

The start date for the Sales Assistant role is from November 18, 2024.

What type of training will be provided for the Sales Assistant position?

Training for the Sales Assistant position will commence in the week starting November 18, 2024.

What qualifications are required for the Sales Assistant role?

The role requires a passion for delivering exceptional customer service, effective teamwork, and strong communication skills.

Does this position offer benefits?

Yes, the Sales Assistant position offers various benefits, including holiday allowance, discounts on Lush products, a profit-based bonus, and more.

Is there an opportunity for bonuses in this role?

Yes, there is a profit-based bonus available as part of the Sales Assistant position.

How does Lush approach diversity in the workplace?

Lush celebrates diversity and aims to expand perspectives and voices as part of building a brand that represents the people of the world.

Are there any special provisions for parental leave?

Yes, the position offers 6 months’ full pay for parental leave for the primary caregiver, along with financial childcare support upon returning to work.

LUSH Fresh Handmade Cosmetics - MENA

We're creating a cosmetics revolution to save the planet.

Manufacturing & Electronics
Industry
201-500
Employees
1995
Founded Year

Mission & Purpose

We believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We believe in buying ingredients only from companies that do not commission tests on animals and in testing our products on humans. We invent our own products and fragrances. We make them fresh by hand using little or no preservative or packaging, using only vegetarian ingredients, and tell you when they were made. We believe in happy people making happy soap, putting our faces on our products and making our mums proud. We believe in long candlelit baths, sharing showers, massage, filling the world with perfume and in the right to make mistakes, lose everything and start again. We believe our products are good value, that we should make a profit and that the customer is always right.