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Sales Assistant

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LUSH Fresh Handmade Cosmetics - MENA

6d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Manchester
  • 7d left

AI generated summary

  • You must deliver exceptional customer service, thrive in teamwork, and maintain open communication to create a positive environment and memorable experiences for customers.
  • You will greet customers, understand their needs, provide recommendations, assist with events, maintain store appearance, manage stock, control costs, and enhance your skills for exceptional service.

Requirements

  • Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
  • Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
  • Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Responsibilities

  • Greet customers warmly and create a welcoming store environment.
  • Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
  • Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
  • Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
  • Maintain a clean, tidy, and visually appealing shop floor.
  • Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
  • Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
  • Actively control store costs, such as product waste, to help meet the shop’s budget.
  • Participate in ongoing training and development to enhance product knowledge and customer service skills.
  • Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
  • Work on in-store and external events to leave lasting impressions on customers.

FAQs

What are the working hours for the Sales Assistant role?

The hours available for the Sales Assistant role range from 16 to 32 hours per week.

Is there a deadline for applications?

Yes, the application deadline is 03/11/2024.

When will the trial shifts take place?

Trial shifts will be ongoing from 7th November until 9th November.

What is the start date for the Sales Assistant position?

The start date for the Sales Assistant position is from 11.11.2024.

Are there any benefits associated with this position?

Yes, benefits include holiday allowance, a 50% discount on Lush products and spa treatments, profit-based bonuses, a pension scheme, and more.

What skills are important for this role?

Important skills for this role include customer experience, teamwork, and communication.

Will I receive training for this position?

Yes, you will receive ongoing training and development to enhance your product knowledge and customer service skills.

What type of environment does Lush aim to create in its stores?

Lush aims to create a welcoming and engaging store environment that radiates positivity and provides memorable customer experiences.

What is Lush's stance on animal testing?

Lush is committed to fighting against animal testing and promotes ethical practices in its business operations.

Are there flexible working options for this role?

Yes, the position offers flexible working hours.

LUSH Fresh Handmade Cosmetics - MENA

We're creating a cosmetics revolution to save the planet.

Manufacturing & Electronics
Industry
201-500
Employees
1995
Founded Year

Mission & Purpose

We believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We believe in buying ingredients only from companies that do not commission tests on animals and in testing our products on humans. We invent our own products and fragrances. We make them fresh by hand using little or no preservative or packaging, using only vegetarian ingredients, and tell you when they were made. We believe in happy people making happy soap, putting our faces on our products and making our mums proud. We believe in long candlelit baths, sharing showers, massage, filling the world with perfume and in the right to make mistakes, lose everything and start again. We believe our products are good value, that we should make a profit and that the customer is always right.