Logo of Huzzle
  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • London
  • 2d left

AI generated summary

  • You must be available Tuesday and Thursday AM plus one weekend day, and work Christmas Eve or Boxing Day. Expect 4-12 hours/week with overtime opportunities in December.
  • You will greet customers, provide personalized recommendations, assist with events, maintain shop appearance, manage stock, control costs, and participate in training to enhance service and teamwork.

Requirements

  • Must be available Tuesday and Thursday AM plus at least one weekend day
  • Must be available to work Christmas Eve or Boxing Day
  • 4-12 hours per week (overtime available in December)

Responsibilities

  • Greet customers warmly and create a welcoming store environment.
  • Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
  • Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
  • Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
  • Maintain a clean, tidy, and visually appealing shop floor.
  • Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
  • Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
  • Actively control store costs, such as product waste, to help meet the shop’s budget.
  • Participate in ongoing training and development to enhance product knowledge and customer service skills.
  • Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
  • Work on in-store and external events to leave lasting impressions on customers.

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant position offers 4-12 hours per week, with overtime available in December.

What are the required days of availability for this role?

You must be available Tuesday and Thursday mornings, as well as at least one weekend day, and be able to work on Christmas Eve or Boxing Day.

Is this a full-time or part-time position?

This is a part-time position with the potential for overtime during busier periods like December.

When is the application deadline for this job?

The application deadline for this position is 28/10/24.

When is the interview process starting?

Interviews for this position will be ongoing from 4/11/24.

What is the start date for this role?

The start date for the Sales Assistant role is from 18/11/24.

What benefits does Lush offer to Sales Assistants?

Benefits include holiday allowance, a 50% discount on Lush products and spa treatments, a profit-based bonus, complimentary spa treatment, a pension scheme, paid day off for your birthday, a cycle to work scheme, discounted rail and bus season tickets, employee assistance programme, 6 months full pay for parental leave (primary caregiver), financial childcare support on return to work, and flexible working.

What is the company culture like at Lush?

Lush emphasizes kindness, teamwork, and exceptional customer service, creating a positive and inclusive environment for both employees and customers.

Is training provided for new Sales Assistants?

Yes, training and development opportunities are provided to enhance product knowledge and customer service skills.

What is the nature of the company's ownership?

Lush is 10% employee-owned since 2017, highlighting that employees are considered the heart and soul of the business.

We're creating a cosmetics revolution to save the planet.

Manufacturing & Electronics
Industry
201-500
Employees
1995
Founded Year

Mission & Purpose

We believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We believe in buying ingredients only from companies that do not commission tests on animals and in testing our products on humans. We invent our own products and fragrances. We make them fresh by hand using little or no preservative or packaging, using only vegetarian ingredients, and tell you when they were made. We believe in happy people making happy soap, putting our faces on our products and making our mums proud. We believe in long candlelit baths, sharing showers, massage, filling the world with perfume and in the right to make mistakes, lose everything and start again. We believe our products are good value, that we should make a profit and that the customer is always right.