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Sales Assistant

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Dunelm

1mo ago

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Durham

Requirements

  • Our colleagues work together to support and encourage each other in order to help create a fantastic work environment that feels like home.
  • We'd love you to be confident and feel empowered in your role whilst having a sociable nature and excited at the prospect of working in an ever-growing retail environment to provide memorable customer experiences.
  • You will love helping your colleagues across the store and always contribute to your team by reporting successfully to your team leaders and store management team regularly.

Responsibilities

  • Tills – Serving customers with purchases or returns and taking care to check that all items are complete and that fragile items are packed securely so they get to their new homes safely.
  • Shop floor – Assisting our customers to find the products they are looking for and providing an excellent memorable service to create and maintain, customer loyalty and a genuine love for our products and people.
  • Hosting – If a customer can’t find what they’re looking for on our shelves, you will use our successful iPad systems to order products to be delivered to the customers homes. You will be trained to provide a fantastic Made To Measure service creating orders of bespoke curtain and blinds to our customers specifications. You will be styling our departments such as the super popular bedding displays to inspire and allow our customers the chance to feel fabrics and ensue hey take the perfect items home.
  • Stock and Delivery – A physical role with some heavy lifting involved. This is not solely warehouse based and is a customer facing role. You will be focusing on merchandising, updating price changes, recovering the stores after a busy day making it lovely and tidy, taking in deliveries, checking stock control, ordering and carrying out shop-floor replenishment whilst always remembering our customers’ needs along the way.

FAQs

What is the pay range for the Sales Assistant position at Dunelm in Darlington?**

The pay for the Sales Assistant position ranges from £6.72 to £11.44 per hour, depending on age and experience. **Question: How many hours per week will I need to work as a Sales Assistant?** **Answer:** You will need to work a minimum of 8 hours per week, with a flexible schedule that includes at least one evening and a Saturday or Sunday shift. **Question: What are the main responsibilities of a Sales Assistant at Dunelm?** **Answer:** The main responsibilities include serving customers at the tills, assisting customers on the shop floor, hosting and processing orders through iPads, merchandising, updating pricing, stocking deliveries, and maintaining a tidy store environment. **Question: What kind of training will I receive for this role?** **Answer:** You will be trained in all aspects of customer-facing store life, including operating tills, providing customer assistance, using iPad systems for ordering products, and managing stock and deliveries. **Question: Is this position suitable for individuals without previous retail experience?** **Answer:** Yes, candidates without previous retail experience can apply. Dunelm welcomes all applications and offers training to help you succeed in the role. **Question: What qualities does Dunelm look for in a Sales Assistant?** **Answer:** Dunelm looks for candidates who are confident, sociable, and excited about working in retail. You should enjoy helping colleagues, be a team player, and be committed to providing memorable customer experiences. **Question: Does Dunelm have a commitment to diversity and inclusion?** **Answer:** Yes, Dunelm is committed to becoming a fully inclusive business. They welcome applications from all candidates regardless of sex, age, race, religion, ability, gender, sexual identity, socio-economic background, or education. **Question: Will I need to do any physical tasks as part of this job?** **Answer:** Yes, the role includes some physical tasks such as heavy lifting, merchandising, and stock replenishment, along with customer-facing responsibilities. **Question: What are some examples of customer service tasks I will perform?** **Answer:** Customer service tasks include serving customers with purchases or returns, assisting them in finding products, processing orders for home delivery, and providing information about products. **Question: Is there potential for career advancement at Dunelm?** **Answer:** Yes, Dunelm is committed to supporting all colleagues in enjoying a successful career, and there may be opportunities for career advancement within the company.

Dunelm

The Home of Homes

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Dunelm is a well-known UK-based homeware retailer that offers a wide range of products for home improvement and decoration. They specialise in selling items such as furniture, bedding, curtains, rugs, lighting, and kitchenware. Their ultimate mission is to make homes beautiful and comfortable by providing high-quality, stylish, and affordable homeware products to customers. Dunelm's purpose is to help people create a living space they love, by offering a diverse selection of home essentials and accessories that cater to different tastes and lifestyles. They aim to be the go-to destination for individuals looking to enhance their living spaces with top-notch products and excellent customer service.

Culture & Values

  • Stronger together

    We value connection, inclusion, team work and clear communication, engaging everyone in our purpose, helping people feel at home and creating a sense of belonging.

  • Keep listening and learning

    We know that being curious and having a growth mindset is key to our continual learning and that being self-aware and adaptable means we can to be our best selves more of the time and achieve things we never thought possible.

  • Long term thinking

    We are committed to putting our customers first, thinking big, making decisions and innovating in ways that are guided by our purpose, making a difference to the lives of our colleagues and customers.

  • Act like owners

    We enjoy the opportunity to take responsibility, be challenging and resourceful and make the right things happen in the right way.