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Sales Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Sheffield

AI generated summary

  • You must have excellent customer service skills, multitasking ability, and knowledge of cash handling/banking protocols to handle various customer challenges and manage conflicting priorities.
  • You will provide excellent customer service, assist with donated goods, handle transactions, maintain shop appearance, support daily operations, and promote an inclusive workplace.

Requirements

  • Excellent customer service skills, with the ability to adapt to different customer challenges
  • Ability to multi task and manage conflicting priorities and targets.
  • Knowledge of cash handling/Banking protocol

Responsibilities

  • Provide excellent customer service, creating a welcoming and supportive atmosphere for all visitors.
  • Assist with the sorting, pricing, and displaying of donated goods.
  • Operate the till and handle transactions accurately and efficiently.
  • Maintain the shop’s appearance, ensuring it is clean, organised, and inviting.
  • Support the shop manager with day-to-day operations and volunteer coordination.
  • Support and promote a respectful, inclusive workplace. Uphold Ashgate's values and behaviours in your daily work.

FAQs

What are the working hours for the Sales Assistant position?

The working hours are 7.5 hours per week, usually worked over one day within seven, including Bank Holidays.

Is prior experience in retail necessary for this role?

While prior experience in retail is beneficial, what’s most important is a dedication to providing excellent customer service and a willingness to learn.

How can I find out more about the role before applying?

You can contact Andrea Smith, the Shop Manager, via email at andrea.smith@ashgatehospice.org.uk or by phone at 01143087755 for more information.

Will I need to undergo a background check if I'm offered the position?

Yes, a DBS check is required as part of the conditional pre-employment checks.

What kind of training will I receive as a Sales Assistant?

You will have access to training that supports your personal and professional growth, opening new career paths while working at Ashgate Hospice.

What qualities are required to be successful in this role?

Excellent customer service skills, the ability to multitask, knowledge of cash handling, and a respectful, inclusive attitude are essential qualities for this role.

Can I apply for this position if I have a disability?

Yes, Ashgate Hospice is a Disability Confident Employer and encourages qualified applicants from a wide range of backgrounds, including those with disabilities, to apply.

What employee benefits do you offer?

Benefits include a supportive working environment, wellbeing initiatives, generous holiday entitlement, flexible working options, health plans, a pension scheme with employer contributions, and a commitment to personal development.

Do I need to be vaccinated against COVID-19 to work here?

Yes, it is expected that all staff will be fully vaccinated against COVID-19 unless there are strong compelling reasons not to be.

How do I apply for this role?

Applications should be submitted via the ‘Apply now’ button on the Ashgate Hospice website. Please do not send your application to HR or the recruiting manager directly.

We believe that every person matters and it is our aim to ensure that every person who needs hospice care can get it.

Science & Healthcare
Industry
201-500
Employees
1988
Founded Year

Mission & Purpose

Ashgate Hospice is a charity (no. 700636) that provides compassionate, specialist palliative and end of life care, free of charge, to patients with a life-limiting illness and their families across North Derbyshire. For patients with the most complex needs, we have an Inpatient Unit. However, most of our patients are cared for at home by our team of specialist nurses, specialist therapists and healthcare professionals. This enables them to stay where they feel most comfortable for as long as possible. We are not an NHS hospice. Less than 30% of our total income comes from local NHS health budgets. Every £1 donated to Ashgate Hospicecare – whether through participating in an event or donating or buying items in our shops - makes a huge difference. Thank you for your continued support. We wouldn’t be here without it.