Logo of Huzzle
  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Dublin
  • 14hrs left

AI generated summary

  • You must have a passion for exceptional customer service, a teamwork mentality, and strong communication skills to create memorable experiences and foster collaboration.
  • You will greet customers, provide personalized product recommendations, assist in events, maintain store appearance, manage stock, control costs, and enhance product knowledge while fostering teamwork.

Requirements

  • Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
  • Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
  • Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Responsibilities

  • Greet customers warmly and create a welcoming store environment.
  • Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
  • Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
  • Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
  • Maintain a clean, tidy, and visually appealing shop floor.
  • Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
  • Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
  • Actively control store costs, such as product waste, to help meet the shop’s budget.
  • Participate in ongoing training and development to enhance product knowledge and customer service skills.
  • Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
  • Work on in-store and external events to leave lasting impressions on customers.

FAQs

What are the available hours for the Sales Assistant role?

The available hours for the Sales Assistant role are 2x8-hour contracts and 3x12-hour contracts per week.

What is the application deadline for this position?

The application deadline for this position is 27/10/24.

When will interviews for the Sales Assistant role begin?

Interviews for the Sales Assistant role will begin on an ongoing basis from 29/10/24.

When does training for this position start?

Training for this position starts during the week commencing 4/11/24.

When is the expected start date for the role?

The expected start date for the role is the week from 4/11/24.

What benefits do employees receive as part of this position?

Employees receive benefits such as a 50% discount on Lush products and spa treatments, profit-based bonuses, complimentary spa treatments, a pension scheme, a cycle to work scheme, an employee assistance programme, financial childcare support on return to work, and flexible working.

Is there a focus on diversity in the workplace?

Yes, there is a strong focus on diversity in the workplace, and the company is committed to celebrating and representing the diverse voices of the world.

What qualities are important for a Sales Assistant at Lush?

Important qualities for a Sales Assistant at Lush include a passion for exceptional customer service, teamwork, and strong communication skills.

How does Lush define its commitment to fair pay?

Lush is proud to be an accredited Living Wage employer in the UK, committing to the principle that "a hard day's work deserves a fair day's pay."

How can a Sales Assistant contribute to the overall customer experience?

A Sales Assistant contributes to the overall customer experience by greeting customers warmly, providing personalized recommendations, hosting in-store events, and creating a fun, engaging shopping environment.

We're creating a cosmetics revolution to save the planet.

Manufacturing & Electronics
Industry
201-500
Employees
1995
Founded Year

Mission & Purpose

We believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We believe in buying ingredients only from companies that do not commission tests on animals and in testing our products on humans. We invent our own products and fragrances. We make them fresh by hand using little or no preservative or packaging, using only vegetarian ingredients, and tell you when they were made. We believe in happy people making happy soap, putting our faces on our products and making our mums proud. We believe in long candlelit baths, sharing showers, massage, filling the world with perfume and in the right to make mistakes, lose everything and start again. We believe our products are good value, that we should make a profit and that the customer is always right.