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Sales Assistant and Party Host

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LUSH Fresh Handmade Cosmetics - MENA

3d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • London
  • 9d left

AI generated summary

  • You must excel in customer service, foster teamwork, and communicate positively with colleagues and customers to create memorable experiences and a supportive work environment.
  • You will enhance customer experience, host in-store parties, manage inventory, create displays, ensure store cleanliness, handle transactions, resolve customer inquiries, and participate in training sessions.

Requirements

  • Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
  • Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
  • Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Responsibilities

  • Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop.
  • Become the life of the party as we welcome on in the guest of honour and their closest friends to our amazing in-store party experience.
  • Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them.
  • Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.
  • Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they’re shopping.
  • Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up.
  • Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.
  • Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
  • Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.
  • Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.

FAQs

What is the role of a Sales Assistant and Party Host at Lush?

The role involves delivering outstanding customer service, engaging with customers, showcasing products, conducting pampering consultations, and creating a welcoming in-store party experience.

What are the working hours for this position?

The available hours range from 8 to 28 hours per week.

When is the application deadline for this job?

The application deadline is Tuesday 31st December 2024.

When will group interviews take place?

Group interviews are scheduled for Sunday 5th January 2025.

What are the trial dates for potential candidates?

The trial dates will be held during the week of Tuesday 7th to Sunday 12th January 2025.

What is the induction date for new hires?

The induction date for new hires is Monday 20th January 2025.

Is product knowledge important for this role?

Yes, becoming knowledgeable about our products and sharing that knowledge with customers is a crucial part of the Sales Assistant role.

What type of training will be provided?

In-depth training on Lush products and ingredients will be provided, allowing you to become a Lush Ambassador.

Are there any benefits offered to employees?

Yes, employees receive benefits such as holiday allowance, a 50% discount on Lush products, a profit-based bonus, and more.

Is teamwork emphasized in this role?

Yes, teamwork is vital, and employees are encouraged to collaborate with colleagues to achieve store goals and create a positive work environment.

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LUSH Fresh Handmade Cosmetics - MENA

We're creating a cosmetics revolution to save the planet.

Manufacturing & Electronics
Industry
201-500
Employees
1995
Founded Year

Mission & Purpose

We believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We believe in buying ingredients only from companies that do not commission tests on animals and in testing our products on humans. We invent our own products and fragrances. We make them fresh by hand using little or no preservative or packaging, using only vegetarian ingredients, and tell you when they were made. We believe in happy people making happy soap, putting our faces on our products and making our mums proud. We believe in long candlelit baths, sharing showers, massage, filling the world with perfume and in the right to make mistakes, lose everything and start again. We believe our products are good value, that we should make a profit and that the customer is always right.