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Sales Associate

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GUESS?, Inc.

Sep 16

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Miami

AI generated summary

  • You must greet customers warmly, maintain cleanliness, provide product info, handle cash wrap efficiently, work flexible hours, lift over 30 pounds, and follow policies. Be punctual and positive.
  • You will greet customers, maintain store cleanliness, assist in fitting rooms, handle cash wrap duties, attend meetings, and complete tasks assigned by management while upholding company standards.

Requirements

  • - Greets customers immediately upon entering the store with a smile and sincere non-business like greeting
  • - Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
  • - Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
  • - Provides customers with current relevant information about the product
  • - Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness
  • - Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database
  • - Sincerely thanks all customers for shopping as they exit the store
  • - Satisfactorily completes all duties as assigned by management
  • - Is punctual and adheres to designated work schedule
  • - Is flexible and works well with peers and management to accomplish duties
  • - Demonstrates a sense of urgency to maintain visual standards within their assigned zone
  • - Follows GUESS Policies and Procedures 100%
  • - Performs housekeeping duties as required
  • - Participates in and attends all store meetings and other related functions
  • - Represents a positive attitude toward the merchandise and the company
  • - Participates in all inventories
  • - Assumes and completes other duties as assigned by store management
  • - Some heavy lifting in excess of 30 pounds
  • - Scheduled shifts may require standing for a minimum of eight hours

Responsibilities

  • Reports to: Store Management
  • Position Overview
  • The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).
  • Customer Experience
  • Greets customers immediately upon entering the store with a smile and sincere non-business like greeting
  • Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
  • Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
  • Provides customers with current relevant information about the product
  • Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness
  • Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database
  • Sincerely thanks all customers for shopping as they exit the store
  • Cooperation & Dependability
  • Satisfactorily completes all duties as assigned by management
  • Is punctual and adheres to designated work schedule
  • Is flexible and works well with peers and management to accomplish duties
  • Demonstrates a sense of urgency to maintain visual standards within their assigned zone
  • Follows GUESS Policies and Procedures 100%
  • Performs housekeeping duties as required
  • Miscellaneous Responsibilities
  • Participates in and attends all store meetings and other related functions
  • Represents a positive attitude toward the merchandise and the company
  • Participates in all inventories
  • Assumes and completes other duties as assigned by store management
  • Some heavy lifting in excess of 30 pounds
  • Scheduled shifts may require standing for a minimum of eight hours

FAQs

What is the primary responsibility of a Sales Associate at GUESS Factory?

The primary responsibility of a Sales Associate is to maintain store standards and deliver a positive customer experience.

Who does the Sales Associate report to?

The Sales Associate reports to the Store Management team.

What kind of customer service is expected from a Sales Associate?

A Sales Associate is expected to greet customers with a smile, provide relevant product information, assist in fitting rooms, and ensure a seamless checkout experience.

Are there any specific operational duties assigned to the Sales Associate?

Yes, the Sales Associate has a variety of operational duties assigned by store management, including housekeeping duties and maintaining visual presentation standards.

What are the expectations regarding attendance and punctuality?

The Sales Associate is expected to be punctual, adhere to their designated work schedule, and satisfactorily complete all duties as assigned by management.

Is heavy lifting required in this position?

Yes, some lifting in excess of 30 pounds may be required.

How long may a Sales Associate be required to stand during scheduled shifts?

Scheduled shifts may require standing for a minimum of eight hours.

Will a Sales Associate need to participate in store meetings?

Yes, the Sales Associate is expected to participate in and attend all store meetings and other related functions.

What is expected in terms of teamwork and cooperation?

The Sales Associate should demonstrate flexibility, work well with peers and management, and show a sense of urgency in maintaining visual standards.

Where is the GUESS Factory store located?

The GUESS Factory store is located at 8888 SW 136th St., Miami, FL 33176.

Does the job include participation in inventory?

Yes, the Sales Associate is expected to participate in all inventories.

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GUESS?, Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1981
Founded Year

Mission & Purpose

In 1981, GUESS sold its very first pair of jeans to Bloomingdale's department store. Since then, GUESS has grown, becoming one of today's most recognized and influential apparel brands in the world. The continued dedication and commitment of our employees is the driving force of GUESS, Inc. Our talented professionals focus on leading the company with their vision of success. Join the team at GUESS and bring your vision to life. GUESS is seeking eager, passionate individuals to uphold our commitment to the spirit of the GUESS family of brands including GUESS, Marciano, GUESS Factory, and G by GUESS.