FAQs
What is the job title for this position?
The job title is Sales Associate/Stock room assistant.
Where is the job located?
The job is located at the TUMI Bicester Village Store.
What are the working hours for this position?
The position requires 32 hours of work per week.
When is the position available?
The position is available immediately.
What is the main purpose of the Sales Associate role?
The main purpose is to create a client experience that reflects the brand ethos while building strong client relationships and driving sales through outstanding service.
What previous experience is desirable for this role?
Initial professional experience in the retail sector, preferably from the premium sector, is desirable.
Is knowledge of additional languages beneficial for this position?
Yes, additional language skills would be an advantage.
What are some responsibilities included in customer service/sales?
Responsibilities include offering advice on TUMI products, maximizing sales through detailed product knowledge, and handling customer complaints in line with company policy.
What is expected in terms of appearance for this role?
Employees are expected to maintain a well-groomed, neat, and professional appearance in line with the Company's Dress Policy.
Are there requirements for health and safety awareness?
Yes, employees must ensure any accidents or potential dangers are reported to management and be knowledgeable of health and safety procedures within the store.
What skills are required for the Sales Associate position?
Skills required include the ability to stand for long periods, frequent lifting of luggage up to 15 kilos, computer literacy, ability to work under pressure, and being target-driven.
Is teamwork emphasized in this role?
Yes, being a team player and motivator is an important skill for this position.
What kind of work environment can be expected?
The work environment is exclusive, encouraging an entrepreneurial spirit, with growth opportunities as teamwork improves sales and client awareness.
Will training be provided for this position?
Yes, attendance at training courses as directed by the Store Manager is required.
What are the expectations regarding attendance?
Employees are expected to report for work 10 minutes early, notify management of any absences or lateness, and adhere to the company's attendance policy.
Are there additional responsibilities outside of the main tasks?
Yes, employees may be required to perform duties of a similar nature as directed by management.