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Sales Associate

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GUESS?, Inc.

20d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • West Covina

AI generated summary

  • You must greet customers warmly, maintain store cleanliness, provide product info, assist at the cash wrap, adhere to policies, be punctual, flexible, and able to lift over 30 pounds.
  • You will greet customers, maintain store cleanliness, provide product information, assist in fitting rooms, handle cash wrap duties, participate in meetings, and complete assigned tasks efficiently.

Requirements

  • - Greets customers immediately upon entering the store with a smile and sincere non-business like greeting
  • - Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
  • - Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
  • - Provides customers with current relevant information about the product
  • - Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness
  • - Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database
  • - Sincerely thanks all customers for shopping as they exit the store
  • - Satisfactorily completes all duties as assigned by management
  • - Is punctual and adheres to designated work schedule
  • - Is flexible and works well with peers and management to accomplish duties
  • - Demonstrates a sense of urgency to maintain visual standards within their assigned zone
  • - Follows GUESS Policies and Procedures 100%
  • - Performs housekeeping duties as required
  • - Participates in and attends all store meetings and other related functions
  • - Represents a positive attitude toward the merchandise and the company
  • - Participates in all inventories
  • - Assumes and completes other duties as assigned by store management
  • - Some heavy lifting in excess of 30 pounds
  • - Scheduled shifts may require standing for a minimum of eight hours

Responsibilities

  • - Greets customers immediately upon entering the store with a smile and sincere non-business like greeting
  • - Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
  • - Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
  • - Provides customers with current relevant information about the product
  • - Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness
  • - Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database
  • - Sincerely thanks all customers for shopping as they exit the store
  • - Satisfactorily completes all duties as assigned by management
  • - Is punctual and adheres to designated work schedule
  • - Is flexible and works well with peers and management to accomplish duties
  • - Demonstrates a sense of urgency to maintain visual standards within their assigned zone
  • - Follows GUESS Policies and Procedures 100%
  • - Performs housekeeping duties as required
  • - Participates in and attends all store meetings and other related functions
  • - Represents a positive attitude toward the merchandise and the company
  • - Participates in all inventories
  • - Assumes and completes other duties as assigned by store management
  • - Some heavy lifting in excess of 30 pounds
  • - Scheduled shifts may require standing for a minimum of eight hours

FAQs

What is the primary responsibility of a sales associate at GUESS Factory?

The primary responsibility of a sales associate is to maintain store standards and deliver a positive customer experience while performing various operational duties as assigned by the store management team.

What should I do when a customer enters the store?

You should greet customers immediately upon entering the store with a smile and a sincere, non-business-like greeting to create a positive first impression.

Are there any specific cleanliness standards I need to maintain?

Yes, you are responsible for creating a clean and organized environment by maintaining store standards and cleanliness.

What type of information should I provide to customers?

You should provide customers with current relevant information about the products available in the store.

How should I handle the cash wrap?

You should provide efficient service at the cash wrap, offer Gift Cards, maintain cleanliness, and capture customer information in the database.

What is expected of me regarding punctuality?

You are expected to be punctual and adhere to your designated work schedule.

Will I be required to lift heavy items?

Yes, some duties may require heavy lifting of items in excess of 30 pounds.

Is there a dress code I need to follow?

Yes, adhering to the dress code is an important part of creating a positive first impression for customers.

Will I participate in store meetings?

Yes, you are required to participate in and attend all store meetings and other related functions.

Can I expect to be standing for long periods during my shift?

Yes, scheduled shifts may require standing for a minimum of eight hours.

GUESS?, Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1981
Founded Year

Mission & Purpose

In 1981, GUESS sold its very first pair of jeans to Bloomingdale's department store. Since then, GUESS has grown, becoming one of today's most recognized and influential apparel brands in the world. The continued dedication and commitment of our employees is the driving force of GUESS, Inc. Our talented professionals focus on leading the company with their vision of success. Join the team at GUESS and bring your vision to life. GUESS is seeking eager, passionate individuals to uphold our commitment to the spirit of the GUESS family of brands including GUESS, Marciano, GUESS Factory, and G by GUESS.