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Sales Associate

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GUESS?, Inc.

Sep 9

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must greet customers warmly, maintain store cleanliness, provide product info, handle cash wrap duties, be punctual, flexible, work well with team, lift 30+ pounds, and participate in meetings.
  • You will greet customers, maintain store cleanliness, provide product information, assist in fitting rooms, manage cash wrap, attend meetings, and complete assigned duties efficiently.

Requirements

  • - Greets customers immediately upon entering the store with a smile and sincere non-business like greeting
  • - Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
  • - Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
  • - Provides customers with current relevant information about the product
  • - Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness
  • - Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database
  • - Sincerely thanks all customers for shopping as they exit the store
  • - Satisfactorily completes all duties as assigned by management
  • - Is punctual and adheres to designated work schedule
  • - Is flexible and works well with peers and management to accomplish duties
  • - Demonstrates a sense of urgency to maintain visual standards within their assigned zone
  • - Follows GUESS Policies and Procedures 100%
  • - Performs housekeeping duties as required
  • - Participates in and attends all store meetings and other related functions
  • - Represents a positive attitude toward the merchandise and the company
  • - Participates in all inventories
  • - Assumes and completes other duties as assigned by store management
  • - Some heavy lifting in excess of 30 pounds
  • - Scheduled shifts may require standing for a minimum of eight hours

Responsibilities

  • Reports to: Store Management
  • Position Overview
  • The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).
  • Customer Experience
  • Greets customers immediately upon entering the store with a smile and sincere non-business like greeting
  • Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
  • Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
  • Provides customers with current relevant information about the product
  • Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness
  • Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database
  • Sincerely thanks all customers for shopping as they exit the store
  • Cooperation & Dependability
  • Satisfactorily completes all duties as assigned by management
  • Is punctual and adheres to designated work schedule
  • Is flexible and works well with peers and management to accomplish duties
  • Demonstrates a sense of urgency to maintain visual standards within their assigned zone
  • Follows GUESS Policies and Procedures 100%
  • Performs housekeeping duties as required
  • Miscellaneous Responsibilities
  • Participates in and attends all store meetings and other related functions
  • Represents a positive attitude toward the merchandise and the company
  • Participates in all inventories
  • Assumes and completes other duties as assigned by store management
  • Some heavy lifting in excess of 30 pounds
  • Scheduled shifts may require standing for a minimum of eight hours

FAQs

What is the role of a Sales Associate at GUESS Factory?

The Sales Associate is responsible for maintaining store standards, delivering a positive customer experience, and performing various operational duties assigned by store management.

What are the key responsibilities of a Sales Associate?

Key responsibilities include greeting customers, maintaining store cleanliness, providing product information, assisting in fitting rooms, handling cash wrap duties, and participating in inventory counts.

What qualities are needed to be successful as a Sales Associate?

Successful Sales Associates should have a positive attitude, strong communication skills, a sense of urgency, dependability, flexibility, and the ability to work well with both management and peers.

Are there any physical requirements for this position?

Yes, the role may involve heavy lifting in excess of 30 pounds and standing for a minimum of eight hours during scheduled shifts.

What does the training process look like for new Sales Associates?

New Sales Associates are expected to participate in store meetings and training sessions, where they will learn about store policies, product details, and customer service expectations.

Is there a dress code for Sales Associates?

Yes, Sales Associates are required to adhere to a dress code that contributes to creating a positive first impression for customers.

What is the work schedule like for a Sales Associate?

Sales Associates are expected to adhere to a designated work schedule and may need to be flexible with their hours to meet store needs.

Is participation in store meetings mandatory?

Yes, participation in all store meetings and related functions is required for Sales Associates.

Are accommodations available for applicants with disabilities?

Yes, accommodations are available for applicants with disabilities in the recruitment process. Candidates can contact the company for assistance.

What indicates good cooperation and dependability as a Sales Associate?

Good cooperation and dependability are demonstrated by satisfactorily completing assigned duties, being punctual, maintaining flexibility, and adhering to company policies and procedures.

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GUESS?, Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1981
Founded Year

Mission & Purpose

In 1981, GUESS sold its very first pair of jeans to Bloomingdale's department store. Since then, GUESS has grown, becoming one of today's most recognized and influential apparel brands in the world. The continued dedication and commitment of our employees is the driving force of GUESS, Inc. Our talented professionals focus on leading the company with their vision of success. Join the team at GUESS and bring your vision to life. GUESS is seeking eager, passionate individuals to uphold our commitment to the spirit of the GUESS family of brands including GUESS, Marciano, GUESS Factory, and G by GUESS.