Logo of Huzzle

Home

Matches

Explore

Manage

Sales Associate

image

L'occitane Group

1mo ago

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Dublin

Requirements

  • A love of retail, it’s essential that you want to be in a customer facing environment as we are an experiential brand
  • Excellent customer service skills
  • Confident and effective communication and listening skills
  • To demonstrate pro-active selling ability
  • Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives
  • Able to work effectively in a team
  • Reliable, honest and flexible
  • Positive and friendly attitude as well as consistent ability to operate at your best

Responsibilities

  • Day to Day:
  • Promote and maintain good housekeeping and visual merchandising standards throughout the boutique and participate in window campaign changes as required.
  • Completing any other tasks required by Boutique Management to support the needs of the business.
  • Offer & provide demonstrations (including hand massage) to all customers
  • Assist in unpacking and checking off of new stock deliveries as well as participating in stock takes when required
  • Commercial Flair:
  • Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
  • Understanding of different market types and customers
  • Future Focus:
  • Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
  • Seeks opportunities to support Brand through project work
  • Uphold the L’Occitane values ensuring PROSPERITY is at the core of everything we do
  • Ensure all online training is completed to ensure your development is a priority whilst with L’Occitane
  • Driving Results:
  • Always provide the highest level of service to ensure all customers have an exceptional shopping experience by following the L’Occi way.
  • Support in-Boutique and external customer events
  • Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.

FAQs

What is the contract type for the Sales Associate position?

The contract type for the Sales Associate position is permanent.

What are the weekly working hours for this role?

The weekly working hours for this role are 12 hours.

What will my day-to-day responsibilities include as a Sales Associate?

Your day-to-day responsibilities will include promoting good housekeeping and visual merchandising standards, offering product demonstrations, assisting with stock deliveries, completing tasks assigned by Boutique Management, and meeting personal Key Performance Indicators (KPIs).

What personal qualities are essential for the perfect candidate for this position?

The perfect candidate should have a love of retail, excellent customer service skills, confident communication abilities, a proactive selling approach, motivation to achieve KPIs, the ability to work effectively in a team, reliability, honesty, a positive attitude, and a consistent desire to perform at their best.

What kind of training will be provided for this position?

You will receive training that includes maintaining product knowledge, completing online training modules, and participating in project work to support the Brand.

What benefits are offered to Sales Associates?

Benefits include a generous staff discount, monthly training product allocations, a generous holiday allowance, enhanced maternity and paternity policies, a company pension scheme, annual bonuses, private health insurance, flexible working, and various wellness and support programs.

Is L'OCCITANE an equal opportunities employer?

Yes, L'OCCITANE is an equal opportunities employer, focusing on employees' abilities to do their jobs and develop in their roles, promoting a diverse and inclusive workplace.

How does L'OCCITANE support diversity and inclusion in the workplace?

L'OCCITANE commits to creating an environment free from discrimination and harassment, where everyone feels respected and valued, and aims to recruit individuals who share their core values and sustainability commitments.

What kind of customers will I be interacting with in this role?

You will be interacting with a diverse range of customers, and it is important to have an understanding of different market types and customer preferences.

How is performance measured in this role?

Performance is measured through the achievement of personal Key Performance Indicators (KPIs) set by the Boutique Manager, which contribute to the overall success of the company.

L'occitane Group

We are an international Group of brands that create beauty experiences with respect for people and nature.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1976
Founded Year

Mission & Purpose

The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets including 1,500 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L’OCCITANE en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Grown Alchemist. Innovative venture studio, OBRATORI and beauty tech start-up, DUOLAB, are also part of the Group. With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions in order to create a better and healthier planet. The mission statement of the Group is: with empowerment we positively impact people and regenerate nature.