FAQs
What is the contract type for the Sales Associate position?
The contract type for the Sales Associate position is permanent.
What are the weekly working hours for this role?
The weekly working hours for this role are 12 hours.
What will my day-to-day responsibilities include as a Sales Associate?
Your day-to-day responsibilities will include promoting good housekeeping and visual merchandising standards, offering product demonstrations, assisting with stock deliveries, completing tasks assigned by Boutique Management, and meeting personal Key Performance Indicators (KPIs).
What personal qualities are essential for the perfect candidate for this position?
The perfect candidate should have a love of retail, excellent customer service skills, confident communication abilities, a proactive selling approach, motivation to achieve KPIs, the ability to work effectively in a team, reliability, honesty, a positive attitude, and a consistent desire to perform at their best.
What kind of training will be provided for this position?
You will receive training that includes maintaining product knowledge, completing online training modules, and participating in project work to support the Brand.
What benefits are offered to Sales Associates?
Benefits include a generous staff discount, monthly training product allocations, a generous holiday allowance, enhanced maternity and paternity policies, a company pension scheme, annual bonuses, private health insurance, flexible working, and various wellness and support programs.
Is L'OCCITANE an equal opportunities employer?
Yes, L'OCCITANE is an equal opportunities employer, focusing on employees' abilities to do their jobs and develop in their roles, promoting a diverse and inclusive workplace.
How does L'OCCITANE support diversity and inclusion in the workplace?
L'OCCITANE commits to creating an environment free from discrimination and harassment, where everyone feels respected and valued, and aims to recruit individuals who share their core values and sustainability commitments.
What kind of customers will I be interacting with in this role?
You will be interacting with a diverse range of customers, and it is important to have an understanding of different market types and customer preferences.
How is performance measured in this role?
Performance is measured through the achievement of personal Key Performance Indicators (KPIs) set by the Boutique Manager, which contribute to the overall success of the company.