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Sales Associate (f/m/d) - Full time

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Patagonia

12d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Marketing
  • Munich

AI generated summary

  • You need a love for the outdoors, service experience, fluency in German and English, money handling skills, and retail/outdoor industry experience. Passion for our core sports is a plus.
  • You will engage customers, meet their needs, share product knowledge, manage daily operations, and support environmental initiatives while contributing to team success.

Requirements

  • A love of the outdoors.
  • A passion for saving our home planet and making a positive impact through your work.
  • A colleague with demonstrated service experience, who thrives in a team-based atmosphere.
  • Enthusiasm and interest in learning about our products, values and history. Passion about the environment and caring for others.
  • A colleague who deals well with ambiguity, learns on the fly, demonstrates sound judgment, and solves problems creatively.
  • Accuracy with money handling and register use.
  • Language skills: fluent in German and English.
  • Experience working in the retail and/or outdoor industry.
  • If you participate in and appreciate our core sports (climbing, skiing, snowboarding, surfing, fly fishing, mountain biking, trail running) it will be a plus.

Responsibilities

  • Welcome, assist, and engage customers by providing a positive experience for everyone who comes in—ensuring that the customer’s needs are understood and met.
  • Determine and meet the specific needs of each customer with kindness and creativity, making sure every person is treated with equal respect and professionalism.
  • Share your knowledge of core sports and products and your passion for the environment to provide support to grassroots environmental groups and create engagement with our customers.
  • Contribute to a team that is responsible for the store’s success through customer service, merchandising, operations, events, and environmental activism.
  • Perform daily store operations: checking and replenishing stock whenever necessary, operating the cash register, as well as opening and closing it, merchandise the store during downtimes (folding, hanging, steaming and stocking), etc.

FAQs

What is the primary responsibility of a Sales Associate at Patagonia?

The primary responsibility of a Sales Associate is to create an amazing experience for customers, assist them with their needs, and act as a brand advocate, all while making a positive impact in the community and supporting local environmental groups.

Is this position full-time or part-time?

This is a full-time position based in Munich, Germany.

What qualifications are required for this role?

Applicants should have a love for the outdoors, a passion for environmental activism, demonstrated service experience, and be fluent in both German and English.

Do I need prior retail experience to apply?

While prior experience in the retail or outdoor industry is a plus, it is not strictly required. Enthusiasm for learning about products and values is also important.

What specific tasks will I be responsible for in this role?

Responsibilities include welcoming and assisting customers, performing daily store operations (like stock checking and register operations), merchandising, and contributing to environmental activism efforts within the store.

Will there be opportunities for team collaboration?

Yes, team collaboration is essential, as the sales associate will be part of a team responsible for the store's success through various initiatives.

What kind of training or support will I receive?

You will receive support and direction from the Retail Marketing Manager based in Amsterdam, as well as ongoing training about the company’s products, values, and history.

Are language skills important for this position?

Yes, fluency in both German and English is required for effective communication with customers.

How does Patagonia support environmental activism?

Patagonia supports local environmental groups through donations, volunteering, advocacy, and hosting events that engage the community in activism.

Is Patagonia an inclusive workplace?

Yes, Patagonia is committed to becoming an anti-racist company and strives to create a welcoming and inclusive environment for all employees, actively seeking diverse applicants.

What are some perks of working at Patagonia?

While specific perks may vary, Patagonia offers various benefits to its employees, including opportunities to engage with environmental and social initiatives, a supportive team atmosphere, and a commitment to employee well-being. For more details, you can visit their website.

Are there any specific outdoor activities that the company values?

Yes, Patagonia values participation and appreciation for core outdoor sports such as climbing, skiing, snowboarding, surfing, fly fishing, mountain biking, and trail running.

How do I apply for this position?

To apply for this position, please ensure your CV and cover letter are both in English and submit them as per the instructions provided in the job posting.

We're in business to save our home planet.

Retail & Consumer Goods
Industry
1001-5000
Employees
1973
Founded Year

Mission & Purpose

Patagonia is an outdoor clothing and gear company known for its commitment to environmental sustainability and social responsibility. They produce high-quality products for outdoor sports like climbing, surfing, and skiing, using eco-friendly materials and sustainable practices. Patagonia is also actively involved in environmental activism, donating a portion of its profits to environmental causes. Their ultimate mission is to save the planet by leading the way in sustainable business practices and environmental advocacy. The purpose of Patagonia is to inspire and implement solutions to the environmental crisis while encouraging others to protect and preserve nature.