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Sales Associate, Full Time (f/m/d)

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Patagonia

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sustainability
  • Dublin

AI generated summary

  • You should have an inclusive mindset, service experience, a passion for the environment, cash handling skills, fluency in English, and ideally retail/outdoor experience and core sports interest.
  • You will engage customers, meet their needs, share product knowledge, support environmental initiatives, and manage daily store operations, including merchandising and using the cash register.

Requirements

  • An inclusive mindset
  • An interest in saving our home planet and making a positive impact through your work.
  • A colleague with demonstrated service experience, who thrives in a team-based atmosphere.
  • Enthusiasm and interest in learning about our products, values and history. Passion about the environment and caring for others.
  • A colleague who deals well with ambiguity, learns on the fly, demonstrates sound judgment, and solves problems creatively.
  • Accuracy with money handling and register use
  • Language skills: fluent in English.
  • Experience working in the retail and/or outdoor industry.
  • If you participate in and appreciate our core sports (climbing, skiing, snowboarding, surfing, fly fishing, mountain biking, trail running) it will be a plus.

Responsibilities

  • Welcome, assist, and engage customers by providing a positive experience for everyone who comes in—ensuring that the customer’s needs are understood and met.
  • Determine and meet the specific needs of each customer with kindness and creativity, making sure every person is treated with equal respect and professionalism.
  • Share your knowledge of core sports and products and your passion for the environment to provide support to grassroots environmental groups and create engagement with our customers.
  • Contribute to a team that is responsible for the store’s success through customer service, merchandising, operations, events, and environmental activism.
  • Perform daily store operations: checking and replenishing stock whenever necessary, operating the cash register, as well as opening and closing it, merchandise the store during downtimes (folding, hanging, steaming and stocking), etc.

FAQs

What is the role of a Sales Associate at Patagonia?

The role of a Sales Associate at Patagonia involves creating an amazing customer experience, assisting customers, providing knowledge about products and environmental activism, and contributing to store operations and team success.

What qualifications are required for this position?

Candidates should have an inclusive mindset, a passion for the environment, demonstrated service experience, enthusiasm to learn about Patagonia's products and values, and be fluent in English.

Is specific experience in outdoor activities necessary?

While it is not mandatory, experience in the retail and/or outdoor industry as well as participation in core sports (such as climbing, skiing, or surfing) is considered a plus.

Where is this position based?

This position is based in Dublin, Ireland.

How does Patagonia contribute to the community?

Patagonia supports local environmental groups through donations, volunteering, advocacy, and events that promote activism and community engagement.

Does Patagonia have a policy on diversity and inclusion?

Yes, Patagonia is committed to becoming an anti-racist company, valuing inclusivity and equitable practices across all aspects of the business, and actively seeks applications from underrepresented groups.

What type of store environment can I expect at Patagonia?

You can expect a vibrant community hub where environmental and social defenders come together to be inspired, educated, and engaged, while enjoying a positive team atmosphere.

Will I receive training on Patagonia's products and values?

Yes, Patagonia encourages learning about its products, values, and history as part of the role, fostering enthusiasm and knowledge among its Sales Associates.

What are the main tasks associated with the Sales Associate position?

Main tasks include welcoming and assisting customers, meeting their specific needs, sharing knowledge of products and the environment, performing daily store operations, and supporting local activism.

How can I apply for this position?

Interested candidates should submit their CV and cover letter in English, highlighting their qualifications and passion for the role.

We're in business to save our home planet.

Retail & Consumer Goods
Industry
1001-5000
Employees
1973
Founded Year

Mission & Purpose

Patagonia is an outdoor clothing and gear company known for its commitment to environmental sustainability and social responsibility. They produce high-quality products for outdoor sports like climbing, surfing, and skiing, using eco-friendly materials and sustainable practices. Patagonia is also actively involved in environmental activism, donating a portion of its profits to environmental causes. Their ultimate mission is to save the planet by leading the way in sustainable business practices and environmental advocacy. The purpose of Patagonia is to inspire and implement solutions to the environmental crisis while encouraging others to protect and preserve nature.