Sales Associates - Part-Time - TOMMY HILFIGER

Tommy Hilfiger

22d ago

Job
Part-time
Entry Level
Customer Relations
Hospitality & Retail
Toronto

AI generated summary

You must provide excellent customer service, maintain store appearance, manage tasks, adapt to schedules, lift 40 lbs, and adhere to operational policies while supporting sales goals and teamwork.
You will provide excellent customer service, maintain merchandise levels and store appearance, follow loss prevention procedures, and assist in sales while prioritizing tasks and adhering to policies.

Requirements

- Consistently provides TH Customer Service to company standard.
- Keep merchandise filled to appropriate levels on sales floor.
- Ensure the store is visually distinctive and appearance impeccably maintained.
- Minimize shortages through proper loss prevention procedures.
- Demonstrates awareness of store sales plans and results.
- Demonstrates awareness of individual contribution to business results.
- Follow all operational policies and procedures.
- Manage time and prioritize tasks.
- Demonstrate effective written and verbal communication skills.
- Attends Take 5 meetings and participates in staff meetings, as required.
- Generate maximum sales potential in accordance with the TH Customer Service standards.
- Builds repeat customer base through excellent service.
- Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers for more effective selling.
- Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
- Effectively maintains zone coverage; acknowledges every customer within the zone; treats customers with priority over assigned tasks.
- Demonstrate effective written and verbal communication skills.
- Manage time and prioritize tasks.
- Represent the TH image through personal and professional appearance.
- Demonstrate professional image and conduct.
- Must be flexible to work rotating hours, as assigned by management.
- Communicate concerns to management.
- Maintain respect of peer group, staff and supervisor.
- Create energy and excitement around shared goals and values and acts with integrity.
- Support all company / management decisions.
- Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
- Adhere to Policies and Procedures.
- Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.
- Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business.
- Able to lift a minimum of 40 pounds and able to stand for long periods of time.
- Ensure consistent and accurate replenishment of product onto the sales floor.
- Comply with visual presentation standards.
- Execute markdowns and re-merchandise, as needed.
- Maintain store organization fixtures/hardware/general cleanliness.

Responsibilities

Overall Responsibilities
Consistently provides TH Customer Service to company standard.
Keep merchandise filled to appropriate levels on sales floor.
Ensure the store is visually distinctive and appearance impeccably maintained.
Minimize shortages through proper loss prevention procedures.
Demonstrates awareness of store sales plans and results.
Demonstrates awareness of individual contribution to business results.
Follow all operational policies and procedures.
Manage time and prioritize tasks.
Demonstrate effective written and verbal communication skills.
Attends Take 5 meetings and participates in staff meetings, as required.
Customer Service Responsibilities
Generate maximum sales potential in accordance with the TH Customer Service standards.
Builds repeat customer base through excellent service.
Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers for more effective selling.
Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
Effectively maintains zone coverage; acknowledges every customer within the zone; treats customers with priority over assigned tasks.
Demonstrate effective written and verbal communication skills.
Manage time and prioritize tasks.
Personal
Represent the TH image through personal and professional appearance.
Demonstrate professional image and conduct.
Must be flexible to work rotating hours, as assigned by management.
Communicate concerns to management.
Maintain respect of peer group, staff and supervisor.
Create energy and excitement around shared goals and values and acts with integrity.
Support all company / management decisions.
Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
Operational Responsibilities
Adhere to Policies and Procedures.
Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.
Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business.
Able to lift a minimum of 40 pounds and able to stand for long periods of time.
Merchandising & Visual Responsibilities
Ensure consistent and accurate replenishment of product onto the sales floor.
Comply with visual presentation standards.
Execute markdowns and re-merchandise, as needed.
Maintain store organization fixtures/hardware/general cleanliness.

FAQs

What is the primary function of a Sales Associate at Tommy Hilfiger?

The primary function of a Sales Associate at Tommy Hilfiger is to sell and promote merchandise while executing the TH Customer Service Standards, as well as performing various operational activities as assigned by Store Management.

What are the working hours for this role?

The position requires flexibility to work rotating hours, including nights, weekends, and holidays, as assigned by management.

Is there a dress code for Sales Associates?

Yes, Sales Associates are expected to represent the Tommy Hilfiger image through their personal and professional appearance and demonstrate a professional image and conduct.

Do Sales Associates need to have experience in retail?

While previous experience in retail is beneficial, it is not explicitly stated as a requirement for this position. A strong interest in customer service and sales is essential.

What is the importance of customer service in this position?

Customer service is a crucial aspect of the Sales Associate role, as it involves generating maximum sales potential, building a repeat customer base through excellent service, and fostering a positive store experience for all customers.

Are there any physical requirements for the job?

Yes, candidates must be able to lift a minimum of 40 pounds and be able to stand for long periods of time.

How does the company ensure loss prevention?

Sales Associates are responsible for minimizing shortages through proper loss prevention procedures and observing the sales floor and stockroom for any unusual internal or external activity.

What responsibilities do Sales Associates have regarding store maintenance?

Sales Associates are responsible for keeping merchandise filled to appropriate levels on the sales floor, ensuring visual standards are maintained, and executing markdowns and re-merchandising as needed.

Will there be opportunities for training and meetings?

Yes, Sales Associates are expected to attend Take 5 meetings and participate in staff meetings as required to stay informed and trained.

Is there support for applicants with disabilities?

Yes, PVH Canada Inc. notifies employees and the public about the availability of accommodation for applicants with disabilities as part of its recruitment process.

Tommy Hilfiger

We are Dreamers. We are Doers. We are Make-it-Happeners.

Fashion & Arts

Industry

10,001+

Employees

1985

Founded Year

Mission & Purpose

TOMMY HILFIGER is one of the world’s leading designer lifestyle brands creating a platform that inspires the modern American spirit, while committing to wasting nothing and welcoming all. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide under the TOMMY HILFIGER and TOMMY JEANS brands, with a breadth of collections including HILFIGER COLLECTION, TOMMY HILFIGER TAILORED, men’s, women’s and kids’ sportswear, denim, accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Founder Tommy Hilfiger remains the company’s Principal Designer and provides leadership and direction for the design process. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, is a global apparel and retail company with more than 16,000 associates worldwide. With the support of strong global consumer recognition, Tommy Hilfiger has built an extensive distribution network in over 100 countries and more than 2,000 retail stores throughout North America, Europe, Latin America and the Asia Pacific region. Global retail sales of the TOMMY HILFIGER brand were US $9.2 billion in 2019.