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Sales Coordinator

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Encore

20d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Toronto

AI generated summary

  • You need a high school diploma (BS/BA preferred), 1+ years in sales/events, tech proficiency, and strong communication skills. Experience in technology, hospitality, or event planning is a plus.
  • You will sell smaller events, maximize revenue, attend client meetings, follow up post-event, use ENCORE tools, and maintain accurate CRM data.

Requirements

  • Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience
  • Prior technology, sales, hospitality or event planning experience a plus
  • Technical aptitude and proficiency with computer software and programs
  • Strong written and verbal communication skills

Responsibilities

  • Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.
  • Maximize revenue and adhere to event profit guidelines for all assigned business.
  • Meet client needs through attending client meetings and responding to client concerns, questions and problems.
  • Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
  • Effectively use ENCORE tools and resources to respond to customer requests.
  • Ensure CRM is accurate and up to date at all times.

FAQs

What is the primary responsibility of a Sales Coordinator?

The primary responsibility of a Sales Coordinator is to assist the Event Technology team by selling equipment and services for events, particularly focusing on events generating under $5K in revenue.

What qualifications are required for this position?

A minimum of a High School diploma is required, though a BS/BA is preferred. Candidates should have 1+ years of sales or event experience, with prior technology, sales, hospitality, or event planning experience considered a plus.

What career progression opportunities are available for a Sales Coordinator?

The Sales Coordinator position is a developmental role, with potential progression to a Sales Manager after one year.

What tools and resources will the Sales Coordinator be expected to use?

The Sales Coordinator is expected to effectively use ENCORE tools and resources to respond to customer requests and ensure the CRM is accurate and up to date at all times.

What types of events will the Sales Coordinator directly sell?

The Sales Coordinator will directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.

What key skills are important for the Sales Coordinator role?

Strong written and verbal communication skills, technical aptitude, and proficiency with computer software and programs are important skills for the Sales Coordinator role.

How does the Sales Coordinator interact with clients?

The Sales Coordinator meets client needs by attending client meetings, responding to concerns, questions, and problems, and following up with clients through final billing, thank you letters, and post-event service evaluations.

What competencies are emphasized for this position?

Key competencies include Hospitality, Responsiveness, Ownership, Professionalism, Communicating Effectively, and Action Oriented.

Is prior experience in technology or hospitality necessary for this role?

While not required, prior technology, sales, hospitality, or event planning experience is considered a plus for candidates applying for this role.

What kind of events will be the focus of this role?

The focus will primarily be on events that generate under $5K in revenue, alongside other smaller event types as appropriate.

The new Encore brings together PSAV, Encore Event Technologies and its family of companies under a new global brand.

Entertainment & Media
Industry
10,001+
Employees
2018
Founded Year

Mission & Purpose

Encore creates memorable experiences that engage and transform organizations. As the global leader for event technology and production services, Encore’s team of creators, innovators and experts deliver real results through strategy and creative, advanced technology, digital, environmental, staging, and digital solutions for hybrid, virtual and in-person events. Encore operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific.