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Sales Coordinator, EMEA Groups Desk

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Marriott International

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Cork

AI generated summary

  • You must be fluent in English and another language, have sales experience, excellent organizational skills, proficiency in MS Office, and the ability to multitask in a busy environment.
  • You will analyze and process group requests, communicate with clients and hotels, follow up on proposals, and maintain updated records in SFA Web to secure bookings effectively.

Requirements

  • Fluent command of English both verbal and written as well as one other language preferably: German, Spanish or French
  • Ability to identify and act on buying signals and drive to achieve and exceed goals
  • Use good judgment and diplomacy with internal and external customers
  • Ability to work both independently and as part of a team
  • Ability to multitask and work in a busy environment
  • Detail oriented with excellent organisational skills
  • Ability to learn new systems quickly
  • Proficiency in computer skills (especially MS Office)
  • Professional manner and demonstrate self-confidence, energy, and enthusiasm
  • Candidates must be in good standing in terms of attendance and overall work performance to be eligible to apply
  • Experience in Sales and Service or the CEC, Sales and Marketing, Guest Services, Front Desk or related professional are

Responsibilities

  • Receiving, analysing and loading new requests for groups/meetings in SFA Web in a timely manner for proper service
  • Evaluate, qualify and respond to leads in a professional and timely manner. Majority of communication will be via email, SFA Web and telephone
  • Follow-up with hotels to make sure a group meeting offer is submitted and is in SFA Web
  • Act as the liaison between the customer and hotel(s) to present rate proposals, maximise or convert potential bookings, and close the sale. This includes email/call follow-up with clients/hotels on pending groups as required, to assist in securing group meetings
  • Consistently update and maintain SFA Web figures, status and seller activities to ensure up-to-date information on group business

FAQs

What is the job title for this position?

The job title is Sales Coordinator, EMEA Groups Desk.

Where is the job located?

The job is located at CEC Cork, MacCurtain Street, Cork, Ireland, T23W2DW.

What are the working hours for this role?

The working hours are Monday through Friday from 08:00 to 17:00, with no weekends.

Is this a management position?

No, this position is categorized as non-management.

What languages are required for this role?

A fluent command of English both verbal and written, as well as one other language preferably German, Spanish, or French.

What skills are essential for the ideal candidate?

The ideal candidate should possess strong communication skills, multitasking abilities, attention to detail, proficiency in MS Office, and experience in sales and service roles.

Are there opportunities for professional development?

Yes, there are numerous learning and development programs available to support success in the current role and future growth within the company.

What benefits do employees receive?

Employees receive 22+ holidays plus public holidays, global hotel and food discounts, various retail and entertainment discounts, and a modern working environment.

Is experience in a specific field required for this role?

Yes, experience in Sales and Service or related professional areas such as Sales and Marketing, Guest Services, or Front Desk is preferred.

Does Marriott International have a commitment to diversity?

Yes, Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.