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Sales Development Representative- Inbound - (Italian Speaking)

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ServiceNow

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Dublin
  • Quick Apply

AI generated summary

  • You need a creative, customer-focused mindset, basic knowledge of Cloud computing and SaaS, ability to differentiate ServiceNow, and be a fluent Italian speaker. Occasional travel may be needed.
  • You will qualify inbound marketing leads, build sales pipeline, manage CRM data, support demand generation campaigns, and research prospects to drive attendance at events and trade shows.

Requirements

  • A creative and customer-focused mindset
  • A basic understanding of Cloud computing and SaaS offerings
  • Ability to differentiate ServiceNow to customers
  • Travel for training or meetings may occasionally be required
  • Native/Fluent Italian speaker

Responsibilities

  • The Lead Development Representative builds sales pipeline while achieving monthly, quarterly and annual goals.
  • Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
  • Manage all inbound leads to Sales acceptance
  • Work with Marketing in completing multiple demand generation campaigns
  • Invite and bring attendance to company events and regional trade shows
  • Understand how ServiceNow solutions address customer pain points
  • Research target accounts for prospecting activities, building prospecting contact lists and company/account mappings
  • Maintain contact information within the CRM, providing the account team with information to ensure opportunities are understood and next steps are identified
  • Use our technology to manage marketing leads

FAQs

What is the job title for this position?

The job title is Sales Development Representative- Inbound - (Italian Speaking).

What company is offering this job?

The job is offered by ServiceNow.

What are the primary responsibilities of the Lead Development Representative?

The primary responsibilities include following up on marketing-generated leads, managing inbound leads, collaborating with the sales team, understanding customer pain points, conducting prospecting activities, and maintaining contact information within the CRM.

What are the qualifications required for this role?

Qualifications include a creative and customer-focused mindset, a basic understanding of Cloud computing and SaaS offerings, the ability to differentiate ServiceNow to customers, and being a native/fluent Italian speaker.

Is prior experience required to apply for this position?

No, ServiceNow encourages all candidates to apply, even if they do not meet every qualification.

Will travel be required for this role?

Yes, occasional travel for training or meetings may be required.

What type of work persona does this job fall under?

This job offers flexibility and is classified under a hybrid work persona.

Does ServiceNow support diversity and inclusivity in hiring?

Yes, ServiceNow is an equal opportunity employer and values inclusivity, welcoming candidates from diverse backgrounds.

How can I request accommodations during the application process?

You can request accommodations by contacting globaltalentss@servicenow.com for assistance.

Is there a focus on lead generation in this role?

Yes, this role involves building sales pipeline and qualifying leads generated from marketing campaigns.

A purpose-driven company. Making work, work better for people guides everything we do.

Technology
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Culture & Values

  • Wow our customers

  • Win as a team

  • Create belonging

  • Stay hungry and humble

Benefits

  • Generous family leave

  • Flexible PTO

  • Matched donations

  • 401(k) matching

  • Annual learning stipends

  • Paid volunteer time