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sales/key holder positions (full time/part time)-1

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Columbia Sportswear Company

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • York
  • Quick Apply

AI generated summary

  • You should have a high school diploma or GED, 2 years of experience, POS skills, ability to lift 40 lbs, strong communication, and flexible availability for a retail schedule.
  • You will provide excellent customer service, ensure store cleanliness and visuals, manage cash transactions, handle product flow, and perform keyholder duties as needed.

Requirements

  • No specific education required (High School Diploma or GED preferred)
  • 2 (or less) years of experience in position or specialization
  • Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
  • Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise
  • Occasionally requires the ability to work in place
  • Ability to clearly communicate with others
  • Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Responsibilities

  • Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers etc.).
  • Maintain store standards for visual merchandising, cleanliness, safety; retrieves merchandise from sales floor, stock room, or other inventory locations.
  • Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
  • Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently.
  • Perform designated keyholder duties as needed which may include opening and closing store duties.

FAQs

What is the primary role of a Retail Associate II?

The primary role of a Retail Associate II is to serve as a brand ambassador by providing exceptional customer service, answering customer questions, making product recommendations, and supporting the store's profitability and customer experience.

What qualifications are required for this position?

A high school diploma or GED is preferred, along with 2 years or less of relevant experience. Additionally, skills in operating Point of Sales (POS) systems and other in-store computerized systems are beneficial.

Are there any specific duties related to being a key holder?

Yes, key holder duties may include opening and closing the store, along with performing all required cash register transactions and ensuring store standards for visual merchandising and safety.

Is this position physically demanding?

Yes, the position often requires moving about the store and adjusting/moving items weighing up to 40 lbs, in a more active environment that can be physical or strenuous in nature.

What kind of schedule can I expect in this role?

You can expect a flexible retail schedule, which may change seasonally and in response to business trends specific to the location.

Is there a specific educational requirement for this position?

No specific education is required, but a high school diploma or GED is preferred.

Will I need to participate in store merchandising?

Yes, maintaining store standards for visual merchandising, cleanliness, and safety is a part of the job responsibilities.

Can I get training for operating the POS system?

Yes, training will typically be provided to ensure you are proficient in operating the Point of Sales (POS) system and other in-store computerized systems.

What is the company’s mission statement?

The company’s mission is "Connecting Active People with Their Passions."

Are there opportunities for advancement in this role?

Yes, as a Retail Associate II in the Designated Key Holder Program, there may be opportunities for advancement within the company.

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Columbia Sportswear Company

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

Based in Portland, Oregon, Columbia Sportswear Company (NASDAQ: COLM) is a global outdoor brand that crafts active lifestyle gear fortified with industry-leading technologies and tested in our backyard. Our apparel, footwear, and accessories reflect our Pacific Northwest heritage and indomitable spirit. Over the last 80 years, Columbia and our family of brands, Sorel, prAna, and Mountain Hardwear, have grown to over 10,000 employees and proudly sell products in over 100 countries. At Columbia, we're as passionate about the outdoors as you are. And while our gear is available around the world, we're proud to be based in the Pacific Northwest where the lush forests, snow-covered mountains, rugged coastline, and wide-open spaces serve as our playground. This is where we hike, fish, hunt, camp, climb, shred, paddle, golf, run, and just enjoy the fresh air with friends. We hope to see you out there.