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Sales Operations Director

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Ontic

19d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Austin
    Remote
  • Quick Apply

AI generated summary

  • You need 5-7 years in Sales Operations, Salesforce expertise, strong communication skills, and experience with various sales tech platforms and processes. A Bachelor's degree or equivalent is required.
  • You will drive sales implementation, manage KPIs, analyze performance data, facilitate cross-team alignment, and oversee sales tools, while providing actionable insights to leadership.

Requirements

  • 5-7 plus years experience in Sales Operations
  • Mature understanding of sales strategies, experience translating them into system and process requirements, and history of delivering business impact
  • Salesforce.com subject matter expert with fluency in creating reports, improving processes, training new hires, and managing dashboards
  • Proven experience managing and administering sales/technology platforms including Excel. Current tech stack includes Salesforce.com, Outreach.io, Clari, Domo, LinkedIn Sales Navigator, Wingman, ZoomInfo, Demandbase, Marketo, Drift, Cloudingo
  • Strong written and verbal communication skills, and experience as a strategic business partner
  • Bachelor's degree or equivalent work experience

Responsibilities

  • Partner with sales management to drive effective implementation of our new logo and expansion motions, including maintaining regular check-ins with Sales Leadership and Reps to understand how opportunities are tracking against plan; providing insights on trends and areas for improvement; and enabling strategic directives
  • Establish and evolve key business processes like territory management, sales engagement processes, QBRs, forecasting, compensation & quota allocation to ensure the most effective and efficient execution in the organization
  • Manage KPIs to assess Sales performance and the company performance more broadly as part of a strategic RevOps team responsible for driving accountability to outcomes and cross-functional alignment
  • Track and analyze key metrics including pipeline growth, win/loss rates, forecast accuracy, quota attainment
  • Monitor and analyze business performance trends on a consistent cadence
  • Provide meaningful, actionable insights, advice, and recommendations on historic and future performance to leadership
  • Drive core components of our operating rhythm, including the Sales section of our weekly ELT data pack, quarterly company Ops Reviews, and board reporting
  • Implement and maintain business processes to increase data integrity and accuracy
  • Ensure consistent definitions, calculations and use of critical business metrics company-wide
  • Administrate third-party sales enablement tools (Clari, LinkedIn Sales Navigator, ZoomInfo, Wingman) and ensure accurate use via ongoing sales training
  • Drive weekly forecasting – implement best practices to ensure predictability and accuracy – to deeply understand the status of current opportunities and path to the current quarter’s targets, as well as the health and generation of pipeline multiple quarters out (working closely with our Marketing Operations lead, also part of our RevOps Team)
  • Partner with other cross-functional organizations under the CRO umbrella, PreSales/Partnerships/etc, to drive effective implementation of their strategic initiatives
  • Drive cross-functional alignment with key partnered organizations like Marketing, SDRs and Success to enable successful end-to-end execution of key Sales initiatives
  • Build peer support and strong inter-company relationships with other key management and partner with them on various projects and initiatives

FAQs

What is the primary responsibility of the Sales Operations Director at Ontic?

The primary responsibility of the Sales Operations Director is to serve as the strategic business partner to the Sales Leadership team, focusing on building an operations infrastructure that drives New Logo acquisition and Expansion across the company.

Who does the Sales Operations Director report to?

The Sales Operations Director reports to the VP of RevOps and works directly with the C-Suite and Executive Leadership Team.

What are the key components of the GTM motion that the Sales Operations Director will handle?

The key components include sales planning, sales processes and infrastructure, sales reporting, analysis and intelligence, and sales productivity analysis.

What experience is preferred for this role?

A preferred qualification includes 5-7+ years of experience in Sales Operations, with a mature understanding of sales strategies and a proven history of delivering business impact.

What tools and platforms should the Sales Operations Director be familiar with?

The ideal candidate should have experience with Salesforce.com, Outreach.io, Clari, Domo, LinkedIn Sales Navigator, Wingman, ZoomInfo, Demandbase, Marketo, Drift, and Cloudingo.

How does Ontic promote diversity in the hiring process?

Ontic encourages applications from individuals who may not meet every single qualification to foster a diverse, inclusive, and authentic workplace.

What benefits can employees expect at Ontic?

Employees can expect a competitive salary, medical, vision and dental benefits, a 401k plan, stock options, HSA contributions, a learning stipend, flexible PTO, quarterly mental escape days, a generous parental leave policy, home office stipend, mobile phone reimbursement, and internet reimbursement for remote employees.

Is there any form of performance evaluation in this role?

Yes, the Sales Operations Director will manage KPIs to assess sales performance and overall company performance as part of their responsibilities.

What are the expectations regarding data integrity in this role?

The Sales Operations Director is responsible for implementing and maintaining business processes that increase data integrity and accuracy, ensuring consistent definitions and calculations of critical business metrics company-wide.

What kind of support does the Sales Operations Director provide to sales management?

The Sales Operations Director partners with sales management to effectively implement new logo acquisition and expansion motions, providing insights on trends and areas for improvement to achieve strategic directives.

Keeping People Safe and Making Organizations Stronger

Technology
Industry
51-200
Employees

Mission & Purpose

Ontic makes software that corporate and government security professionals use to proactively manage threats, mitigate risks, and make businesses stronger. Built by security and software professionals, the Ontic Platform connects and unifies critical data, business processes, and collaborators in one place, consolidating security intelligence and operations. We call this Connected Intelligence. Ontic serves corporate security teams across key functions, including intelligence, investigations, GSOC, executive protection, and security operations.