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Sample Coordinator

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KEEN

1mo ago

  • Job
    Full-time
    Mid Level
  • Logistics
  • Portland
  • Quick Apply

AI generated summary

  • You must have a high school diploma, 4+ years of relevant experience, strong communication skills, Excel proficiency, and a customer service focus. Knowledge of footwear and sample coordination is preferred.
  • You will manage sample orders, track and coordinate samples for photo shoots, support sorting and resending, and liaise with teams and sourcing partners while overseeing inventory and costs.

Requirements

  • A high school diploma, GED or equivalent level of education is required.
  • Four or more years of experience with sample coordination, project coordination, or other related experience. In lieu of experience, additional education is acceptable.
  • Must have access to a method of transportation suitable for travel around the Portland Metro area.
  • Ability to gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations.
  • Demonstrated experience working with and juggling multiple priorities and assignments simultaneously.
  • Ability to work under pressure of tight deadlines.
  • Effective communicator.
  • Intermediate or advanced level of knowledge of Microsoft Office, particularly Excel.
  • Basic understanding of shoe making and footwear development, preferred.
  • Basic understanding of level loading of sample rooms and capacity mapping, preferred.
  • Demonstrated ability to prioritize duties when faced with interruptions, distractions and fluctuating workload.
  • Must be a self-starter, excited about working in a fast paced, dynamic team environment.
  • A respect for the confidentiality of sensitive material.
  • A strong customer service focus.

Responsibilities

  • Acts as the central resource and knowledge hub for all sample inquiries communications.
  • Owns the sample order process in accordance with product calendar and timetable, for all major stage gates, across multiple departments. Creates sample order form documents, places sample POs in SAP and submits to sourcing partners (ROFU). Including, but not limited to, all product/development related stage gates, photo studio, seeding samples, asset creation.
  • Serves as a liaison between internal teams and global sourcing partners (ROFU) to communicate all samples requests.
  • Creates and implements standardized sample tracking tools and communication cadence for global audience, in alignment with product calendar.
  • Ensures photo studio is equipped with all samples for prompt asset creation to support sales tools and digital initiatives. Tracks progress with photo studio and ensures all seasonal samples are captured.
  • Provides hands-on sorting, packing, and resending of samples as needed from headquarters/facilities.
  • Receives and monitors inbound samples at headquarters and additional local warehouses.
  • Sorts samples at headquarters throughout seasons. Manages end of life samples. Provides sample sale support.
  • Provides costing scenarios for future sample orders and supports Finance and Operations in billing subsidiaries.

FAQs

What is the primary responsibility of the Sample Coordinator?

The primary responsibility of the Sample Coordinator is to manage sample logistics for the Portland-based headquarters and international regions, ensuring all sample needs are met according to the product calendar and timetable.

What qualifications are required for the Sample Coordinator position?

A high school diploma or equivalent is required, along with four or more years of experience in sample coordination or related fields. Additional education may be accepted in lieu of experience.

Is travel required for this position?

No travel is required for the Sample Coordinator position.

What skills are essential for the Sample Coordinator?

Essential skills include effective communication, the ability to manage multiple priorities, proficiency in Microsoft Office (particularly Excel), and an analytical mindset.

What salary range can a Sample Coordinator expect?

The base salary for the Sample Coordinator position ranges from $26.00 to $27.00 per hour, depending on experience, knowledge, skills, and location.

What kind of team environment does KEEN promote for this position?

KEEN promotes a fast-paced, dynamic team environment where being a self-starter and having a strong customer service focus are valued.

Are there any preferences in terms of knowledge related to footwear development?

Yes, a basic understanding of shoe making and footwear development, as well as knowledge of sample room management, is preferred.

How does KEEN support diversity and inclusion in hiring?

KEEN values an inclusive and diverse community and encourages qualified candidates of all backgrounds to apply, considering applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

What is the role of the Sample Coordinator in relation to the photo studio?

The Sample Coordinator ensures the photo studio is equipped with all necessary samples for prompt asset creation and tracks the progress of seasonal sample captures.

What is KEEN's mission as a company?

KEEN's mission is to create original and versatile products, improve lives, and inspire outdoor adventure, while also giving back to the community and promoting responsible outdoor recreation.

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KEEN

Driven by a passion for life outside, KEEN is a values driven footwear brand from Portland, Oregon.

Fashion & Arts
Industry
201-500
Employees
2003
Founded Year

Mission & Purpose

KEEN is a values led, outdoor footwear brand with a mission to responsibly create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN ignited a revolution in the footwear industry with the introduction of the Newport sandal, launching the concept of Hybrid footwear into the market and setting KEEN on a path of driving consistent product innovation that exists today. As a company, we strive to live by our values, from the products we make to the actions we take, and by activating communities and individuals to protect and preserve the places where we work and play. We passionately endeavor to live fulfilling lives, challenge the status quo, do good, give back, and inspire others. Looking ahead, our vision is to be the most trusted outdoor footwear and lifestyle brand in the world.