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Seasonal Sales Assistant

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Dunelm

8d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Worcester

AI generated summary

  • You need to be fully flexible, work evenings and weekends, be sociable, confident, and supportive, while delivering memorable customer experiences and collaborating with your team.
  • You will assist customers at the till, help find products, process orders, manage stock, merchandise displays, and ensure a tidy store while providing excellent service. Heavy lifting required.

Requirements

  • You will need to be fully flexible over the course of the week.
  • The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
  • Our colleagues work together to support and encourage each other in order to help create a fantastic work environment that feels like home.
  • We'd love you to be confident and feel empowered in your role whilst having a sociable nature and excited at the prospect of working in an ever-growing retail environment to provide memorable customer experiences.
  • You will love helping your colleagues across the store and always contribute to your team by reporting successfully to your team leaders and store management team regularly.

Responsibilities

  • Tills – Serving customers with purchases or returns and taking care to check that all items are complete and that fragile items are packed securely so they get to their new homes safely.
  • Shop floor – Assisting our customers to find the products they are looking for and providing an excellent memorable service to create and maintain, customer loyalty and a genuine love for our products and people.
  • Hosting – If a customer can’t find what they’re looking for on our shelves, you will use our successful iPad systems to order products to be delivered to the customers homes. You will be trained to provide a fantastic Made To Measure service creating orders of bespoke curtain and blinds to our customers specifications. You will be styling our departments such as the super popular bedding displays to inspire and allow our customers the chance to feel fabrics and ensue hey take the perfect items home.
  • Stock and Delivery – A physical role with some heavy lifting involved. This is not solely warehouse based and is a customer facing role. You will be focusing on merchandising, updating price changes, recovering the stores after a busy day making it lovely and tidy, taking in deliveries, checking stock control, ordering and carrying out shop-floor replenishment whilst always remembering our customers’ needs along the way.

FAQs

What are the pay rates for the Seasonal Sales Assistant position?

The pay rates for this position range from £6.72 to £11.44 per hour, depending on your age.

What is the minimum weekly hour requirement for this role?

The minimum weekly hour requirement for this role is 20 hours per week.

How long is this seasonal position expected to last?

This seasonal position is expected to last until February 2025.

Are there specific hours required, such as evenings or weekends?

Yes, the hours will include at least one evening shift and a Saturday or Sunday shift.

What type of training will be provided for the Seasonal Sales Assistant?

Training will cover all aspects of customer-facing store life, including operating tills, assisting customers, hosting, and stock and delivery management.

Is there a requirement for heavy lifting in this position?

Yes, the role involves some heavy lifting as part of the stock and delivery responsibilities.

What qualities is the company looking for in candidates?

The company is looking for candidates who are confident, sociable, supportive of their colleagues, and excited about providing memorable customer experiences.

Does Dunelm promote diversity and inclusion in its hiring practices?

Yes, Dunelm is committed to being a fully inclusive business that values diversity and welcomes applications from all candidates.

Dunelm

The Home of Homes

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Dunelm is a well-known UK-based homeware retailer that offers a wide range of products for home improvement and decoration. They specialise in selling items such as furniture, bedding, curtains, rugs, lighting, and kitchenware. Their ultimate mission is to make homes beautiful and comfortable by providing high-quality, stylish, and affordable homeware products to customers. Dunelm's purpose is to help people create a living space they love, by offering a diverse selection of home essentials and accessories that cater to different tastes and lifestyles. They aim to be the go-to destination for individuals looking to enhance their living spaces with top-notch products and excellent customer service.

Culture & Values

  • Stronger together

    We value connection, inclusion, team work and clear communication, engaging everyone in our purpose, helping people feel at home and creating a sense of belonging.

  • Keep listening and learning

    We know that being curious and having a growth mindset is key to our continual learning and that being self-aware and adaptable means we can to be our best selves more of the time and achieve things we never thought possible.

  • Long term thinking

    We are committed to putting our customers first, thinking big, making decisions and innovating in ways that are guided by our purpose, making a difference to the lives of our colleagues and customers.

  • Act like owners

    We enjoy the opportunity to take responsibility, be challenging and resourceful and make the right things happen in the right way.