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Seasonal Sales Assistant

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Dunelm

4d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You must be 16+, fully flexible, available for evenings and weekends, and share our values of diversity. Hourly pay varies by age.
  • You will serve customers at tills, assist on the shop floor, host product orders, manage stock deliveries, merchandize, and maintain store organization while ensuring customer satisfaction.

Requirements

  • 16-17 £6.72 - £7.10
  • 18+ £11.44 - £11.55
  • You will need to be fully flexible over the course of the week.
  • The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
  • We are seeking applications from candidates who share our values and celebrate diversity in all its forms.

Responsibilities

  • The role involves being trained in all aspects of customer facing store life:
  • Tills – Serving customers with purchases or returns and taking care to check that all items are complete and that fragile items are packed securely so they get to their new homes safely.
  • Shop floor – Assisting our customers to find the products they are looking for and providing an excellent memorable service to create and maintain customer loyalty and a genuine love for our products and people.
  • Hosting – If a customer can’t find what they’re looking for on our shelves, you will use our successful iPad systems to order products to be delivered to the customers homes. You will be trained to provide a fantastic Made To Measure service creating orders of bespoke curtain and blinds to our customers specifications. You will be styling our departments such as the super popular bedding displays to inspire and allow our customers the chance to feel fabrics and ensure they take the perfect items home.
  • Stock and Delivery – A physical role with some heavy lifting involved. This is not solely warehouse based and is a customer facing role. You will be focusing on merchandising, updating price changes, recovering the stores after a busy day making it lovely and tidy, taking in deliveries, checking stock control, ordering and carrying out shop-floor replenishment whilst always remembering our customers’ needs along the way.

FAQs

What is the pay range for the Seasonal Sales Assistant position?

The pay range for the Seasonal Sales Assistant position is £6.72 - £11.44 per hour.

What are the working hours for this role?

The working hours are a minimum of 16 hours per week, with full flexibility over the course of the week, including at least one evening and a Saturday or Sunday shift.

How long is the contract for the Seasonal Sales Assistant position?

The contract for the Seasonal Sales Assistant position will last until February 2025.

What kind of experience or skills are required for this position?

Applicants should be confident, sociable, and excited about working in a retail environment, with the ability to provide memorable customer experiences and support fellow colleagues.

Is there any heavy lifting involved in this job?

Yes, the role includes some heavy lifting as part of the stock and delivery responsibilities.

Does Dunelm support diversity in the workplace?

Yes, Dunelm is committed to becoming a fully inclusive business and welcomes applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background, or education.

What kind of training will be provided for this role?

Training will be provided in all aspects of customer-facing store life, including till operations, shop floor assistance, hosting customers, and stock management.

Are there opportunities for career advancement at Dunelm?

Yes, Dunelm is committed to making the workplace a successful environment for all colleagues, which may include opportunities for career advancement.

Dunelm

The Home of Homes

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Dunelm is a well-known UK-based homeware retailer that offers a wide range of products for home improvement and decoration. They specialise in selling items such as furniture, bedding, curtains, rugs, lighting, and kitchenware. Their ultimate mission is to make homes beautiful and comfortable by providing high-quality, stylish, and affordable homeware products to customers. Dunelm's purpose is to help people create a living space they love, by offering a diverse selection of home essentials and accessories that cater to different tastes and lifestyles. They aim to be the go-to destination for individuals looking to enhance their living spaces with top-notch products and excellent customer service.

Culture & Values

  • Stronger together

    We value connection, inclusion, team work and clear communication, engaging everyone in our purpose, helping people feel at home and creating a sense of belonging.

  • Keep listening and learning

    We know that being curious and having a growth mindset is key to our continual learning and that being self-aware and adaptable means we can to be our best selves more of the time and achieve things we never thought possible.

  • Long term thinking

    We are committed to putting our customers first, thinking big, making decisions and innovating in ways that are guided by our purpose, making a difference to the lives of our colleagues and customers.

  • Act like owners

    We enjoy the opportunity to take responsibility, be challenging and resourceful and make the right things happen in the right way.