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Seasonal Sales Assistant

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Dunelm

5d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be flexible for 16hrs/week, including evenings and weekends, and possess a sociable nature with a commitment to customer experience and teamwork in a diverse retail environment.
  • You will serve customers, assist with product inquiries, handle tills, manage stock and deliveries, and create bespoke orders while ensuring a tidy and welcoming shop floor.

Requirements

  • 16hrs per week Sales Assistant to join us until February 2025.
  • You will need to be fully flexible over the course of the week.
  • The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
  • Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations.
  • We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education.
  • We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues.
  • We are seeking applications from candidates who share our values and celebrate diversity in all its forms.
  • We'd love you to be confident and feel empowered in your role whilst having a sociable nature and excited at the prospect of working in an ever-growing retail environment to provide memorable customer experiences.
  • You will love helping your colleagues across the store and always contribute to your team by reporting successfully to your team leaders and store management team regularly.

Responsibilities

  • Tills – Serving customers with purchases or returns and taking care to check that all items are complete and that fragile items are packed securely so they get to their new homes safely.
  • Shop floor – Assisting our customers to find the products they are looking for and providing an excellent memorable service to create and maintain customer loyalty and a genuine love for our products and people.
  • Hosting – If a customer can’t find what they’re looking for on our shelves, you will use our successful iPad systems to order products to be delivered to the customers homes. You will be trained to provide a fantastic Made To Measure service creating orders of bespoke curtain and blinds to our customers specifications. You will be styling our departments such as the super popular bedding displays to inspire and allow our customers the chance to feel fabrics and ensure they take the perfect items home.
  • Stock and Delivery – A physical role with some heavy lifting involved. This is not solely warehouse based and is a customer facing role. You will be focusing on merchandising, updating price changes, recovering the stores after a busy day making it lovely and tidy, taking in deliveries, checking stock control, ordering and carrying out shop-floor replenishment whilst always remembering our customers’ needs along the way.

FAQs

What is the pay range for the Seasonal Sales Assistant position?

The pay range for the Seasonal Sales Assistant position is £6.72 to £11.44 per hour.

How many hours will I need to work each week?

You will need to work a minimum of 16 hours per week.

What is the duration of the Seasonal Sales Assistant role?

The role is available until February 2025.

Is there a requirement for flexibility in scheduling?

Yes, you will need to be fully flexible over the course of the week, including at least one evening and a Saturday or Sunday shift.

What age groups are eligible for different pay rates?

The pay rate for colleagues aged 16-17 is £6.72 - £7.10, while those aged 18 and above can earn £11.44 - £11.55.

What are the primary responsibilities of a Sales Assistant?

Sales Assistants are responsible for serving customers at the tills, assisting customers on the shop floor, hosting by ordering products, and handling stock and deliveries.

Is experience necessary for this position?

While experience is helpful, what we value most is a positive attitude, a willingness to learn, and a passion for customer service.

Does the company have a commitment to diversity and inclusion?

Yes, Dunelm is committed to becoming a fully inclusive business and welcomes applications from candidates of all backgrounds.

What kind of team environment can I expect?

You can expect a supportive and encouraging team environment where colleagues work together to create a fantastic work atmosphere.

Dunelm

The Home of Homes

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Dunelm is a well-known UK-based homeware retailer that offers a wide range of products for home improvement and decoration. They specialise in selling items such as furniture, bedding, curtains, rugs, lighting, and kitchenware. Their ultimate mission is to make homes beautiful and comfortable by providing high-quality, stylish, and affordable homeware products to customers. Dunelm's purpose is to help people create a living space they love, by offering a diverse selection of home essentials and accessories that cater to different tastes and lifestyles. They aim to be the go-to destination for individuals looking to enhance their living spaces with top-notch products and excellent customer service.

Culture & Values

  • Stronger together

    We value connection, inclusion, team work and clear communication, engaging everyone in our purpose, helping people feel at home and creating a sense of belonging.

  • Keep listening and learning

    We know that being curious and having a growth mindset is key to our continual learning and that being self-aware and adaptable means we can to be our best selves more of the time and achieve things we never thought possible.

  • Long term thinking

    We are committed to putting our customers first, thinking big, making decisions and innovating in ways that are guided by our purpose, making a difference to the lives of our colleagues and customers.

  • Act like owners

    We enjoy the opportunity to take responsibility, be challenging and resourceful and make the right things happen in the right way.