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Seasonal Sales Associate, Calvin Klein Oxford

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PVH Corp.

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Oxford

AI generated summary

  • You must have retail or hospitality experience, strong communication skills, adaptability, decisiveness, and the ability to inspire trust and celebrate team contributions.
  • You will ensure customer satisfaction, authorize discounts, build relationships, assess needs, recommend products, drive KPIs, and maintain store organization and presentation.

Requirements

  • You'll connect to consumers and have a previous track record within hospitality or retail.
  • You'll be an effective communicator with the collaborate to win.
  • You'll inspire trust and recognize and celebrate the contributions and achievements of others.
  • You’ll adapt fast.
  • You’ll act with purpose, showing a clear presence on the shop floor.
  • You'll take ownership and make informed decisions to find in-store solutions.

Responsibilities

  • Ensuring high levels of customer satisfaction through excellent service
  • First point of contact for authorizing discounts and resolving customer queries
  • Being a brand ambassador, demonstrating in-depth product knowledge
  • Building and maintaining professional relationships with our customers
  • Outfit building for customers and making further product recommendations
  • Assessing customers’ needs and providing assistance and information on product features
  • Driving store KPIs and suggesting ways to improve
  • Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner

FAQs

What is the role of a Seasonal Sales Associate at Calvin Klein Oxford?

The Seasonal Sales Associate is responsible for ensuring high levels of customer satisfaction through excellent service, acting as a brand ambassador, building professional relationships with customers, assisting with product recommendations, and driving store KPIs.

What qualifications do I need to apply for this position?

You should have a previous track record in hospitality or retail, effective communication skills, and the ability to adapt quickly to changes.

Is experience required for this role?

While previous experience in retail or hospitality is preferred, the key qualities include a passion for customer service, communication skills, and an ability to connect with consumers.

What are the working conditions for a Seasonal Sales Associate?

The Seasonal Sales Associate will work in-store, engaging with customers and maintaining shop and stock room presentation and organization.

What is the training process like for new associates?

New associates will undergo training to familiarize themselves with product knowledge, customer service standards, and the company's values and policies.

Are there opportunities for growth within the company?

Yes, PVH encourages career development and advancement opportunities for dedicated associates who embody the company values.

What kind of benefits does PVH offer to its associates?

PVH provides a competitive benefits program designed for protection, peace of mind, and flexibility to support associates both at home and at work.

Does the company value diversity and inclusion?

Yes, PVH is committed to fostering an inclusive and diverse community of associates, valuing all forms of diversity and considering qualified applicants regardless of background.

How can I apply for the Seasonal Sales Associate position?

Interested candidates can apply through the company's official careers page or through job listing platforms where the position is advertised.

What should I expect during the interview process?

The interview process typically involves discussions about your background, customer service philosophy, and how you embody the values of the brand.

We power brands that drive fashion forward – for good.

Fashion & Arts
Industry
10,001+
Employees
1881
Founded Year

Mission & Purpose

Our vision is to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world, and make PVH one of the highest performing brand groups in our sector.