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Seasonal Sales Associate, Calvin Klein St Pancras

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PVH Corp.

3d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You have retail or hospitality experience, strong communication skills, adaptability, a proactive approach, and the ability to build trust while recognizing others’ contributions.
  • You will provide excellent customer service, authorize discounts, offer product knowledge, build customer relationships, assist with outfit building, and maintain store presentation and organization.

Requirements

  • You'll connect to consumers and have a previous track record within hospitality or retail.
  • You'll be an effective communicator with the collaborate to win.
  • You'll inspire trust and recognize and celebrate the contributions and achievements of others.
  • You’ll adapt fast.
  • You’ll act with purpose, showing a clear presence on the shop floor.
  • You'll take ownership and make informed decisions to find in-store solutions.

Responsibilities

  • Ensuring high levels of customer satisfaction through excellent service
  • First point of contact for authorizing discounts and resolving customer queries
  • Being a brand ambassador, demonstrating in-depth product knowledge.
  • Building and maintaining professional relationships with our customers.
  • Outfit building for customers and making further product recommendations.
  • Assessing customers’ needs and providing assistance and information on product features.
  • Driving store KPIs and suggesting ways to improve.
  • Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.

FAQs

What are the key responsibilities of a Seasonal Sales Associate at Calvin Klein?

The key responsibilities include ensuring high levels of customer satisfaction through excellent service, authorizing discounts, resolving customer queries, demonstrating in-depth product knowledge, building and maintaining professional relationships with customers, assisting with outfit building and product recommendations, assessing customer needs, driving store KPIs, and ensuring shop and stock room maintenance.

What qualifications are required for this position?

Candidates should have a previous track record in hospitality or retail, effective communication skills, the ability to collaborate, inspire trust, adapt quickly, take ownership, and make informed decisions.

How does PVH promote inclusivity and diversity in the workplace?

PVH is committed to fostering an inclusive and diverse community of associates with a strong sense of belonging, ensuring that all individuals are valued and heard, and considering applicants without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.

What type of training will be provided for new Sales Associates?

While specific training details are not provided in the job description, new Sales Associates can expect to receive training related to customer service excellence, product knowledge, and maintaining store standards to ensure a high-quality shopping experience.

Is there an opportunity for career advancement within the company?

Yes, at PVH, there are endless opportunities for associates to design their future and grow within the organization, as they believe in inspiring passion in their people and recognizing their contributions.

What benefits does PVH offer to its associates?

PVH offers a competitive and comprehensive benefits program designed to provide protection, peace of mind, and flexibility to support associates at home and at work.

Is previous retail experience necessary for this position?

While previous retail experience is preferred, it is not explicitly stated as a requirement. However, a background in hospitality or retail will be advantageous for connecting with consumers effectively.

Will I be required to work during holidays and weekends?

As a Seasonal Sales Associate, you may be expected to work during peak retail times, including holidays and weekends, in order to meet the demands of the business.

What is the company culture like at PVH?

The company culture at PVH is described as inclusive and collaborative, fostering different perspectives, backgrounds, and beliefs to make a meaningful impact on both associates and consumers.

How does Calvin Klein ensure high standards in its stores?

Calvin Klein strives to hire individuals who are obsessed with delivering great service and who embody the values of the business. Associates are expected to maintain first-class in-store experiences and ensure that store standards are upheld consistently.

We power brands that drive fashion forward – for good.

Fashion & Arts
Industry
10,001+
Employees
1881
Founded Year

Mission & Purpose

Our vision is to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world, and make PVH one of the highest performing brand groups in our sector.