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Seasonal Sales Associate, Calvin Klein Trafford Centre

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PVH Corp.

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You must have retail or hospitality experience, be a strong communicator, adaptable, proactive, and take ownership while inspiring trust and celebrating others' achievements.
  • You will deliver excellent customer service, resolve queries, act as a brand ambassador, suggest products, maintain store presentation, and drive KPI performance.

Requirements

  • You'll connect to consumers and have a previous track record within hospitality or retail.
  • You'll be an effective communicator with the collaborate to win.
  • You'll inspire trust and recognize and celebrate the contributions and achievements of others.
  • You’ll adapt fast.
  • You’ll act with purpose, showing a clear presence on the shop floor.
  • You'll take ownership and make informed decisions to find in-store solutions.

Responsibilities

  • Ensuring high levels of customer satisfaction through excellent service
  • First point of contact for authorizing discounts and resolving customer queries
  • Being a brand ambassador, demonstrating in-depth product knowledge
  • Building and maintaining professional relationships with our customers
  • Outfit building for customers and making further product recommendations
  • Assessing customers’ needs and providing assistance and information on product features
  • Driving store KPIs and suggesting ways to improve
  • Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner

FAQs

What is the role of a Seasonal Sales Associate at Calvin Klein Trafford Centre?

The Seasonal Sales Associate is responsible for ensuring high levels of customer satisfaction through excellent service, acting as a brand ambassador, resolving customer queries, and driving store KPIs while maintaining store presentation and organization.

What qualifications do I need to apply for this position?

You should have a previous track record in hospitality or retail, effective communication skills, the ability to adapt quickly, and a strong presence on the shop floor.

Is experience in retail required for this job?

While a previous track record in retail or hospitality is preferred, the most important qualities are a passion for delivering great customer service and the ability to connect with consumers.

What does PVH offer to its associates?

PVH provides a competitive and comprehensive benefits program designed to support associates both at home and work, including protection, peace of mind, and flexibility.

How does PVH approach diversity and inclusion?

PVH is committed to fostering an inclusive and diverse community of associates and considers all qualified applicants without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.

What skills are necessary for success in this role?

Successful candidates should have excellent communication skills, the ability to inspire trust, a collaborative spirit, adaptability, and the confidence to make informed decisions.

What responsibilities does the Seasonal Sales Associate have in terms of customer interaction?

The responsibilities include greeting customers, assessing their needs, providing assistance and information on product features, and making outfit recommendations to enhance their shopping experience.

Can I apply for this position if I'm currently working in another job?

Yes, you can apply as this is a seasonal position; however, availability during peak shopping times will be essential.

Are there opportunities for growth within PVH?

Yes, PVH values the contributions of its associates and encourages career development, providing a pathway for growth within the company.

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PVH Corp.

We power brands that drive fashion forward – for good.

Fashion & Arts
Industry
10,001+
Employees
1881
Founded Year

Mission & Purpose

Our vision is to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world, and make PVH one of the highest performing brand groups in our sector.