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Seasonal Sales Associate, Calvin Klein West Midlands

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PVH Corp.

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You have retail or hospitality experience, strong communication skills, adaptability, and ownership. You inspire trust, celebrate achievements, and make informed decisions on the shop floor.
  • You will provide excellent customer service, resolve queries, build relationships, recommend outfits, maintain store presentation, and drive KPIs while showcasing product knowledge.

Requirements

  • You'll connect to consumers and have a previous track record within hospitality or retail.
  • You'll be an effective communicator with the collaborate to win.
  • You'll inspire trust and recognize and celebrate the contributions and achievements of others.
  • You’ll adapt fast.
  • You’ll act with purpose, showing a clear presence on the shop floor.
  • You'll take ownership and make informed decisions to find in-store solutions.

Responsibilities

  • Ensuring high levels of customer satisfaction through excellent service
  • First point of contact for authorizing discounts and resolving customer queries
  • Being a brand ambassador, demonstrating in-depth product knowledge
  • Building and maintaining professional relationships with our customers
  • Outfit building for customers and making further product recommendations
  • Assessing customers’ needs and providing assistance and information on product features
  • Driving store KPIs and suggesting ways to improve
  • Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner

FAQs

What is the role of a Seasonal Sales Associate at Calvin Klein in West Midlands?

The Seasonal Sales Associate is responsible for ensuring high levels of customer satisfaction through excellent service, being a brand ambassador, building relationships with customers, and maintaining store presentation and organization.

What experience is required for this position?

Previous experience in hospitality or retail is preferred, as the role requires effective communication and customer service skills.

What kind of training is provided for new associates?

New associates receive training on product knowledge, customer service standards, and store operations to ensure they are equipped to provide excellent service.

Is there room for career growth within the company?

Yes, PVH is committed to the growth and development of its associates, and there may be opportunities for advancement within the company.

What does the company offer in terms of benefits?

PVH offers a competitive and comprehensive benefits program that includes protection, peace of mind, and flexibility to support associates at home and work.

Is diversity and inclusion valued within the company?

Yes, PVH is committed to fostering an inclusive and diverse community of associates and values diversity in all its forms.

What is expected in terms of availability for this seasonal role?

Seasonal associates are typically expected to be flexible with their schedules to accommodate peak retail times, including weekends and holidays.

How does the company recognize and celebrate employee contributions?

PVH emphasizes inspiring trust and celebrating the achievements of team members, fostering a collaborative work environment.

What are the key qualities the company seeks in a Sales Associate?

The ideal Sales Associate should be customer-oriented, adaptable, an effective communicator, and able to take ownership of in-store solutions.

Will I be involved in any store KPI drives?

Yes, the Seasonal Sales Associate will be involved in driving store KPIs and will be encouraged to suggest ways to improve performance.

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PVH Corp.

We power brands that drive fashion forward – for good.

Fashion & Arts
Industry
10,001+
Employees
1881
Founded Year

Mission & Purpose

Our vision is to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world, and make PVH one of the highest performing brand groups in our sector.