FAQs
What does the role of Secretary/Administrative Assistant involve?
The role involves providing a comprehensive and efficient secretarial service for the MSK CATS service, which includes typing clinic letters, reception duties, and interacting with patients and families in a community setting.
What are the working hours for this position?
The position is full-time, requiring 37.5 hours per week, Monday to Friday.
Where will the role be primarily based?
The role will be predominantly based at Boston House Health Centre, with potential travel required to community settings across the Wigan and Leigh borough.
Is travel required for this position?
Yes, the post holder must be able to travel across the Trust independently as part of their responsibilities.
What qualifications are needed for this position?
Candidates should have RSA Level 2 typing and word processing qualifications (or equivalent), excellent organizational skills, and sound computer skills. Knowledge of medical terminology and experience working in a clinical environment are also essential.
Is experience with audiotyping software required?
Experience with The BigHand audiotyping software or other audiotyping software is desirable for this position.
What electronic patient records systems does the department use?
The department uses SystmOne, eReferrals/Choose & Book, and occasionally HIS.
Is there a possibility of contact with COVID-19 patients in this role?
Yes, there is a possibility of contact with individuals who have COVID-19, though the Trust provides PPE and takes reasonable steps to minimize risk.
How do I apply for this position?
Interested candidates should submit their applications as per the instructions provided in the job posting. Additional information is available by contacting Sarah Shone or Kath Arden at the provided phone numbers.
Can I expect an on-call duty requirement in this role?
No, this position does not involve on-call duty requirements, as it is not a senior position (AFC band 8A or above).