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Senior Account Manager

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Gorilla

1mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Marketing
  • Durban

AI generated summary

  • You need a marketing qualification, 4+ years in account management, digital media knowledge, budgeting skills, and expertise in integrated communications planning.
  • You will manage client relationships, oversee project delivery, drive financial growth, and develop strategies while ensuring timely reporting and process efficiency.

Requirements

  • Recognised qualification in marketing, media and communications
  • Min four years in an account management role and familiarity with all the internal client services processes
  • Comprehensive understanding of Digital and other media channels (including ATL and BTL), with a solid understanding of the strengths of different media
  • Understand digital technologies and their application, including search, websites, social media and mobile
  • In-depth Knowledge of marketing intelligence, budgeting and financial processes
  • Understanding and skill in the planning of integrated communications

Responsibilities

  • Client relationships
  • Day-to-day management of multiple client relationships
  • Working with clients on new and existing briefs
  • Identifying opportunities to cross-sell and up-sell services and drive revenue targets
  • Project management
  • Writing briefs and ensuring that these are delivered against
  • Daily overseeing and management of projects, both internally and externally, within budgets and timelines
  • Acting as a daily escalation point for resolving project issues
  • Managing job health on Magnetic
  • Improving work processes to drive efficiency
  • Financial management
  • Scoping projects and managing delivery against budgets and retainers
  • Overseeing the issuing of Cost Estimates, receipt of POs, delivery of work and invoicing and payment receipting as required
  • Driving business growth through diligent financial and forecast reporting
  • Attendance of WIP meetings and resolving issues that arise out of this
  • Reporting
  • Interpreting insight tools
  • Completion of all monthly and campaign reporting
  • Liaising and driving third-party agencies to ensure timeous submission of reporting to client
  • Ensuring necessary reports are complete, checked and approved before being sent to the client
  • Strategy
  • Refine and contribute to strategies that address key marketing challenges and deliver value
  • Pursue innovative solutions and ideas for clients
  • Oversight and guidance on the delivery of any strategy under the guidance of the AD
  • Translating knowledge of digital/industry developments to drive client aspirations into strategies
  • Ultimate responsibility for the delivery of any strategy in collaboration with the internal team and under the supervision of AD and MD
  • Developing Digital/TTL plans, aligned with client strategy

FAQs

What are the main responsibilities of a Senior Account Manager?

The Senior Account Manager will be responsible for managing client relationships, overseeing project management, handling financial management, completing reporting tasks, and developing strategies to address key marketing challenges.

What qualifications are required for this position?

A recognized qualification in marketing, media, and communications is required, along with a minimum of four years in an account management role.

What skills are essential for this role?

Essential skills include a comprehensive understanding of digital and other media channels, knowledge of marketing intelligence and financial processes, and proficiency in planning integrated communications.

What is the expected experience level for applicants?

Applicants should have a minimum of four years in an account management role and familiarity with internal client services processes.

Will I have the opportunity to work on digital and TTL projects?

Yes, the role allows for ownership of brands and involvement in both digital and TTL projects.

How does the company support professional development?

The role allows for growth in digital skills and offers opportunities to refine client strategies and pursue innovative solutions.

Is experience with project management required?

Yes, the Senior Account Manager will oversee project management, ensuring that projects are delivered on budget and timeline.

Will I be handling financial management duties?

Yes, responsibilities include scoping projects, managing budgets, and overseeing invoicing and payment processes.

How often will I be required to report on campaign progress?

The Senior Account Manager is responsible for completing all monthly and campaign reporting and liaising with third-party agencies for timely submissions.

What type of clients will I be working with in this role?

You will be managing multiple client relationships, working with both new and existing briefs across various brands.

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Gorilla

Energy data applications for pricing, forecasting and portfolio analysis.

Technology
Industry
11-50
Employees
2018
Founded Year

Mission & Purpose

Hi there, we are Gorilla. We are a software scale-up shaping the future of energy retail. Our mission is to empower enterprises to unlock the power of their data, with data-driven pricing, forecasting and reporting solutions that streamline operations and lower risk. With a cloud-based engine and ground-breaking modeling software, Gorilla automates the process of data collection, transformation, processing and analysis. Our platform is class-leading, tailors effortlessly to energy retailers’ needs and helps them to deliver new offerings to their customers. We believe in a sustainable future for all. We also believe that data is one of the building blocks for innovation and net zero transformation. With Gorilla we enable energy retailers to invigorate their net zero ambitions and to be in the driver’s seat on the road to a greener, more sustainable future.