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Senior Analyst, JCPenney

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Synchrony

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Data

AI generated summary

  • You must have a STEM degree (or 4+ years of relevant experience), 1+ years in analytics, SAS/SQL proficiency, and strong skills in data analysis, project management, and presenting insights.
  • You will analyze customer behavior, develop dashboards, provide insights for marketing campaigns, automate reports, and collaborate with teams while presenting findings to stakeholders.

Requirements

  • Bachelor's degree in a STEM or related quantitative field, OR in lieu of a degree, a high school diploma and 4+ years of marketing analytics or customer analytics experience.
  • 1+ years of experience in an analytics role
  • 1+ years of experience using SAS or SQL
  • 1+ years of experience querying and analyzing large volumes of data
  • 1+ years of experience creating data-driven deliverables with Excel and PowerPoint
  • Graduate degree in a quantitative discipline, such as statistics, mathematics, science, or engineering; experience with proven ability to extract unstructured and structured data
  • 2+ years of analytics experience within a financial services, credit card and/or payments industries performing analytics.
  • Strong project management, communications, multi-tasking, ability to work independently, relationship management skills.
  • Solid understanding of card industry financial P&L drivers and key sensitivities, with business performance reporting experience.
  • Ability to present findings to all levels of management.
  • Strategic thinking and the ability to identify business opportunities.
  • Demonstrated ability to manage complexity and multiple initiatives.
  • Ability to perform ad-hoc analysis, glean and form business insights under aggressive timelines
  • Ability to synthesize/analyze diverse information, develop and recommend strategies

Responsibilities

  • Analyze customer behavior to identify growth opportunities and optimize performance.
  • Develop and maintain advanced dashboards and reports to monitor key performance metrics.
  • Provide data-driven insights to support credit card marketing campaigns and customer retention strategies.
  • Automate recurring reporting processes to improve efficiency and accuracy of data delivery to stakeholders.
  • Use advanced analytics tools like SQL, Python, and Tableau to extract, analyze and visualize data for better decision-making.
  • Provide timely reporting to compliance stakeholders to ensure the JCPenney program quickly remediates any outstanding issues.
  • Develop strong relationships with the cross-functional Synchrony team and with the client.
  • Present findings regularly to various internal and external stakeholders.
  • Perform other duties and/or special projects as assigned.

FAQs

What is the job title for this position?

The job title for this position is Senior Analyst, JCPenney.

What are the main responsibilities of the Senior Analyst?

The main responsibilities include analyzing customer behavior, developing and maintaining advanced dashboards and reports, providing data-driven insights, automating reporting processes, and presenting findings to stakeholders.

What qualifications are required for this role?

A Bachelor's degree in a STEM or related quantitative field is required, or in lieu of a degree, a high school diploma with 4+ years of relevant experience.

What experience is required for applicants?

Applicants need at least 1 year of experience in an analytics role, using SAS or SQL, querying and analyzing large volumes of data, and creating data-driven deliverables with Excel and PowerPoint.

Is a graduate degree preferred for this role?

Yes, a graduate degree in a quantitative discipline, such as statistics, mathematics, science, or engineering is preferred.

Are there any specific technical skills required for this position?

Yes, experience with SQL, Python, and Tableau for data extraction, analysis, and visualization is required.

What salary range is offered for this position?

The salary range for this position is $85,000.00 - $140,000.00 annually.

Are there opportunities for bonuses associated with this position?

Yes, the position is eligible for an annual bonus based on individual and company performance.

Is legal authorization to work in the U.S. required?

Yes, legal authorization to work in the U.S. is required for this position.

What is the company’s policy on diversity and inclusion?

The company values a diverse, inclusive culture and ensures all qualified applicants are considered for employment without regard to various characteristics including age, race, religion, gender, and more.

Does Synchrony offer reasonable accommodations for applicants with disabilities?

Yes, federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities, and applicants can request accommodations during the application process.

Are there any requirements regarding drug tests or background checks?

Yes, candidates must be willing to take a drug test, submit to a background investigation, and submit fingerprints as part of the onboarding process.

Is the position flexible in terms of work location?

Yes, the position offers flexibility with options to work from home, near one of the Hubs, or in one of the offices, while occasional in-person required engagements may occur.

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Synchrony

Finance
Industry
10,001+
Employees

Mission & Purpose

At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for the many millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them – from their first credit card to a lifetime of flexibility. We do this by helping people make informed, smart credit choices so they can live healthier financial lives and by connecting them to Synchrony's ecosystem of hundreds of thousands of small- and mid-sized businesses and health and wellness providers that are the backbone of the U.S. economy.