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Senior Business Analyst

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Citi

1mo ago

  • Job
    Full-time
    Senior Level
  • Data
    Business, Operations & Strategy
  • Mississauga

AI generated summary

  • You need 5-8 years as a Business Analyst, experience in Payments, strong analytical and communication skills, proficiency in requirement gathering, and familiarity with tools like JIRA and Confluence.
  • You will analyze business needs, document requirements, collaborate on solutions, communicate with stakeholders, manage project progress, and identify process improvements while adhering to compliance.

Requirements

  • 5 to 8 years of relevant experience
  • Proven experience as a Business Analyst or in a related role
  • Experience working in Payments
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in requirement gathering techniques, process modelling, and documentation.
  • Familiarity with project management methodologies and software development lifecycle.
  • Ability to collaborate effectively with cross-functional teams.
  • Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, etc.
  • Certification in Business Analysis, Agile (e.g., CBAP, CCBA) is advantageous
  • Bachelor's degree/University degree or equivalent experience

Responsibilities

  • Work closely with business stakeholders to understand their needs, objectives, and challenges.
  • Elicit, document, and analyze business requirements, processes, and workflows.
  • Translate business requirements into clear and concise functional specifications for technical teams.
  • Collaborate with Solution Architects (within the team or outside) to design solutions that meet business needs.
  • Propose innovative and practical solutions to address business challenges.
  • Ensure that proposed solutions align with the organization's strategic goals and technological capabilities.
  • Collaborate with project managers to define project scope, objectives, and deliverables.
  • Assist in project planning, estimation, and resource allocation.
  • Monitor project progress and identify potential risks or deviations from the plan.
  • Serve as a liaison between business stakeholders and technology teams.
  • Communicate complex technical concepts to non-technical stakeholders.
  • Present findings, recommendations, and project updates to various audiences.
  • Create detailed documentation including business requirements, process flows, use cases, and user stories.
  • Maintain accurate and up-to-date project documentation throughout the project lifecycle.
  • Well versed with Agile Methodology.
  • Act as a Product Owner and create User story backlog for the requirements/epics.
  • Participate in Daily Scrum meetings, Scrum ceremonies etc.
  • Participate in system testing, user acceptance testing, and validation of implemented solutions.
  • Ensure that delivered solutions meet the specified requirements and are of high quality.
  • Identify areas for process optimization and efficiency enhancement.
  • Recommend process improvements and assist in their implementation.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

FAQs

What is the primary responsibility of a Senior Business Analyst at Citi?

The primary responsibility of a Senior Business Analyst at Citi is to liaise with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows, and translate these into functional specifications for technology teams.

What experience is required for this position?

The position requires 5 to 8 years of relevant experience, along with proven experience as a Business Analyst or in a related role.

Is experience in the Payments industry necessary for this role?

Yes, experience working in Payments is a requirement for this role.

What skills are essential for a Senior Business Analyst?

Essential skills include strong analytical, problem-solving, and critical-thinking abilities, as well as excellent communication and interpersonal skills.

What tools should candidates be familiar with?

Candidates should be familiar with tools such as Microsoft Visio, JIRA, and Confluence.

Is certification in Business Analysis or Agile beneficial for applicants?

Yes, certification in Business Analysis or Agile (e.g., CBAP, CCBA) is advantageous for applicants.

What educational qualifications are required for this position?

A Bachelor's degree or university degree, or equivalent experience, is required for this position.

What methodologies should the candidate be familiar with?

The candidate should be familiar with project management methodologies and the software development lifecycle.

Will the Senior Business Analyst take part in project meetings?

Yes, the Senior Business Analyst will participate in project meetings, including Daily Scrum meetings and Scrum ceremonies as a Product Owner.

Are there opportunities for process improvement in this role?

Yes, the Senior Business Analyst will identify areas for process optimization and recommend improvements to enhance operational efficiency.

Is there support for further education or professional development?

Citi promotes continuous learning and development opportunities, which may include support for further education and professional certifications.

What type of work environment does this position offer?

This position offers a full-time role within a collaborative and dynamic work environment, allowing for engagement with cross-functional teams.

How does Citi approach diversity and inclusion in hiring?

Citi is an equal opportunity and affirmative action employer, ensuring that applicants are considered for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi

Finance
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. Citi's operation is to provide financial services that enable growth and economic progress. Core activities are safeguarding assets, lending money, making payments and accessing the capital markets.

Benefits

  • Live Well, Stay Healthy

    Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  • Paid parental leave

    We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

  • Save well, for now and your future

    We empower our employees to manage their financial well-being and help them plan for the future.

  • Keep learning

    Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

  • Be well, take time off

    We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

  • Support Your Community

    We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.