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Senior Data Office Manager - Hospitality

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Amadeus

5d ago

  • Job
    Full-time
    Senior & Expert Level
  • Data
    Business, Operations & Strategy
  • Madrid
    Remote
  • Quick Apply

AI generated summary

  • You should have experience with Data Governance tools, change management skills, senior management interaction, project/program management, Salesforce knowledge, and strong presentation and communication skills.
  • You will define data governance, ensure policy alignment, lead a virtual team, promote data standards, drive insights, manage resources, and guide team members in data processes.

Requirements

  • Experience with Data Governance Tools (Collibra, IBM, Microsoft, ...) and frameworks (DAMA). Data management certification (CDMP) a plus
  • Capability to act as a change agent and enable transformation within the organization
  • Prior experience and interaction with top-management
  • Previous exposure to Project Program Management environments. A supporting, planning, reporting & analytics executive type role in a busy and fast paced environment
  • Salesforce knowledge is a plus, extensive extension supporting sales processes (Contract Management, Order Management, Commercial Operations..)
  • Presentation and excellent communication skills a must

Responsibilities

  • Define governance, oversee strategic data priorities, and identify new business opportunities based on existing data.
  • They ensure coordination with broader Amadeus data policies.
  • Collaborate on the implementation of global policies.
  • Promote the creation of data standards.
  • Ensure data reliability and process consistency, particularly in the sales process environment.
  • Lead a virtual team, orchestrating appropriate data processes and usage across Hospitality.
  • Drive a shift towards an insight-driven culture.
  • Identify data owners and stewards within the business unit.
  • Manage resources and budget.
  • Provide leadership and direction to team members.
  • Assist, guide, and motivate team members in their assigned functions.

FAQs

What are the primary responsibilities of the Senior Data Office Manager in Hospitality?

The Senior Data Office Manager is responsible for defining governance, overseeing strategic data priorities, advising business units on data utilization, promoting data literacy, and ensuring data reliability and process consistency, particularly in the sales-lead-to-cash process environment.

What qualifications are preferred for this role?

The ideal candidate should have experience with Data Governance Tools, data management certification, capability as a change agent, prior interaction with top management, exposure to Project Program Management, and preferably knowledge of Salesforce.

What kind of work culture can I expect at Amadeus?

Amadeus offers a caring environment that emphasizes support for both fulfilling careers and personal life, promoting a flexible working model, and fostering a diverse and inclusive community.

Is experience in the hospitality sector required for this position?

While specific experience in the hospitality sector is not explicitly stated, a strong background in data governance and management within a similar business context would be advantageous.

What opportunities for professional development are offered?

Amadeus provides opportunities for learning through on-the-job training, formal learning activities, and interactions with colleagues, facilitating continuous personal and professional growth.

How does Amadeus approach diversity and inclusion?

Amadeus aspires to lead in Diversity, Equity, and Inclusion within the tech industry, fostering a culture of belonging, fair treatment, and attracting talent from diverse backgrounds.

Will I manage a team in this role?

Yes, the Senior Data Office Manager will lead a virtual team, providing leadership, direction, and support to team members in their assigned functions.

Is there a specific data management certification that is preferred for this position?

Yes, a data management certification, such as Certified Data Management Professional (CDMP), is considered a plus for candidates applying for this role.

How does Amadeus view the importance of data in their operations?

Amadeus views data as a crucial asset, focusing on data processing, analysis, and mining to drive insights, governance, and strategic opportunities within the business.

What is the company's approach to employee well-being?

Amadeus is dedicated to nurturing a caring environment that supports employees' well-being, balancing their career aspirations with personal and family life.

Technology
Industry
10,001+
Employees
1987
Founded Year

Mission & Purpose

Amadeus is a leading provider of advanced technology solutions for the global travel industry. Their innovative solutions empower travel agencies, airlines, hotels, and other travel service providers to streamline their operations, enhance customer experiences, and drive business growth. Amadeus offers a wide range of products and services, including reservation systems, airline IT solutions, travel agency platforms, hotel distribution systems, and travel data analytics. Their ultimate mission is to shape the future of travel by delivering cutting-edge technology solutions that enable seamless and personalised travel experiences. With a deep understanding of the industry and a commitment to innovation, Amadeus strives to transform the way people plan, book, and experience travel, while helping businesses thrive in the dynamic and competitive travel landscape.

Culture & Values

  • Customer first

    We listen carefully and work as partners. We keep our promises. We’re committed to our customers’ success.

  • Working together

    We respect and embrace diversity of all people and cultures. We collaborate across teams. We communicate clearly and act decisively.

  • Taking responsibility

    We’re accountable for our own work. We act as owners and use company resources carefully. We keep developing our skills.

  • Aiming for excellence

    We strive for outstanding results in a competitive market. We learn from our mistakes. We innovate and welcome change.

Benefits

  • Annual bonus

    Rewarding your work.

  • Equity plans

    To share in what you build.

  • Wellbeing programs

    Keeping you healthy.

  • Learning environment

    Always be excited to work at Amadeus.

  • Flexible workplace

    Because life comes first.