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Senior Engineer, Site Reliability Engineering

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LSEG (London Stock Exchange Group)

1mo ago

  • Job
    Full-time
    Senior Level
  • Software Engineering
    IT & Cybersecurity
  • St. Louis
  • Quick Apply

AI generated summary

  • You must have extensive UNIX, scripting, cloud-native app support, networking knowledge, Kubernetes/Docker experience, troubleshooting skills, observability tooling expertise, Git proficiency, and 8+ years in the field.
  • You will lead incident recovery, ensure production stability, automate processes, collaborate with development teams, and manage project intake and delivery for optimal operational performance.

Requirements

  • · Extensive experience in UNIX administration and scripting, including shell scripting and automation.
  • · Practical experience supporting cloud-native applications, with a preference for AWS or Azure.
  • · Advanced understanding of networking concepts such as TCP/IP, HTTP, and DNS resolution, with experience in real-time or low-latency environments a plus.
  • · Experience in configuring and using Kubernetes, Docker, and container-based development and applications.
  • · Proven experience in troubleshooting large distributed systems; experience with market data systems is a plus.
  • · Expertise in working with and maintaining observability tooling (DataDog and BigPanda experience is highly desirable)
  • · Strong grasp of version control systems, particularly Git.
  • · A bachelor’s degree in computer science or a related technical field involving software/systems engineering, or equivalent practical experience.
  • · A minimum of 8 years of work experience in the industry, with customer support experience being a plus.

Responsibilities

  • Lead Incident Recovery: Direct the recovery of incidents, analyze facts quickly, perform troubleshooting activities, and coordinate actions through incident recovery meetings.
  • Incident Reporting and Customer Advocacy: Write detailed incident reports, advocate for customers in post-incident reviews, and review and approve customer statements.
  • Production Environment Stability: Ensure a stable production environment by safely delivering changes and thoroughly assessing deployment risks.
  • Operational Process Improvement: Automate operational processes to reduce manual work. Ensure all alerts are actionable and collaborate with development teams to eliminate unnecessary alerts.
  • Subject Matter Expertise: Develop expertise in application dataflows and networking topologies and maintain comprehensive troubleshooting knowledge bases.
  • Collaboration with Development Teams: Collaborate closely with development teams to prioritize iterative improvements to production environments in the product backlog.
  • Project Intake and Delivery: Serve as the SRE point of contact for new projects. Collaborate with project delivery teams to produce high-quality project artifacts, ensure application designs meet supportability standards, conduct operational acceptance testing, and lead Game Day activities.

FAQs

What is the primary role of a Senior Engineer in Site Reliability Engineering at LSEG?

The primary role involves owning operational support, driving cloud migrations, automating operational tasks, and enhancing customer experience in the Real-Time application space.

What are the key responsibilities of this position?

Key responsibilities include leading incident recovery, ensuring production environment stability, automating operational processes, collaborating with development teams, and serving as the SRE point of contact for new projects.

What technical qualifications are required for this role?

Candidates should have extensive UNIX administration experience, cloud-native application support (preferably AWS or Azure), advanced understanding of networking concepts, and experience with Kubernetes, Docker, and observability tooling, among other qualifications.

How many years of experience are required for this position?

A minimum of 8 years of work experience in the industry is required, with customer support experience being a plus.

What educational background is preferred for applicants?

A bachelor's degree in computer science or a related technical field involving software/systems engineering, or equivalent practical experience is preferred.

Is customer advocacy part of the Senior Engineer's responsibilities?

Yes, writing detailed incident reports and advocating for customers in post-incident reviews is part of the job.

Does LSEG offer any benefits?

Yes, LSEG provides a range of tailored benefits including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.

Is there a focus on diversity and inclusion at LSEG?

Yes, LSEG values individual differences and is committed to creating a diverse and inclusive work environment.

What is the company's commitment to sustainability?

LSEG is committed to sustainability by aiming to drive economic growth through the transition to net zero and creating inclusive economic opportunities.

Are there opportunities for skill development in this role?

Yes, the position provides opportunities to hone skills in a fast-paced environment that processes real-time data and encourages innovative ideas.

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LSEG (London Stock Exchange Group)

Finance
Industry
10,001+
Employees

Mission & Purpose

LSEG (London Stock Exchange Group) is a diversified international markets infrastructure business —earning our clients’ trust for over 300 years. That legacy of customer-focused excellence ensures that you can rely on our expertise in capital formation, intellectual property and risk and balance sheet management. As global leaders in financial indexing, benchmarking and analytic services, we offer unrivalled access to international capital markets. Our high-performance technology solutions enable companies worldwide to access funds for growth and development. And with our Data & Analytics, Capital Markets and Post Trade divisions, we provide a comprehensive, integrated suite of trusted financial market infrastructure services that help our customers pursue—and achieve—their ambitions. You can count on our open access model for unparalleled partnership, flexibility, stability, and support across all of our businesses. That’s how we make a difference— ensuring people can meet their potential—worldwide.