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Senior Executive Assistant

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Interac Corp.

3mo ago

  • Job
    Full-time
    Expert Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Toronto
  • Quick Apply

AI generated summary

  • You need 10+ years as an exec assistant, strong analytical skills, MS Office and project management proficiency, effective communication, attention to detail, and calmness under pressure.
  • You will manage calendars, track product milestones, coordinate meetings, prepare documentation, handle communication, arrange travel, and support strategic decisions while maintaining confidentiality.

Requirements

  • A minimum of 10 years as an executive assistant/administrator and/or Business Manager to an executive.
  • Strong analytical and problem-solving skills and an ability to present clear, concise, and effective solutions.
  • Critical thinking and rely on experience and judgment to plan and accomplish goals.
  • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
  • Proficiency in project management tools (Asana and Jira) with ability to manage both day-to-day tasks and long-term strategic projects (all hands, product demos), ensuring smooth coordination and timely execution.
  • Strong communication skills, both verbal and written, with the ability to collaborate and build relationships with key stakeholders.
  • Ability to quickly learn and understand complex product-related terminology, features, and roadmaps.
  • Meticulous attention-to-detail and excellent time management and organizational skills.
  • Expertise in social media and collaboration tools like LinkedIn.
  • The ability to handle stressful situations with measured calmness and decisiveness.
  • Exceptional common sense, maturity, discretion, and the ability to maintain confidentiality.
  • Ability to remain calm under pressure and make quick, effective decisions in high-stress or urgent situations, ensuring seamless operations during unexpected challenges.
  • Must be eligible to work for Interac Corp. in Canada in a Full Time Capacity.

Responsibilities

  • Calendar & Meeting Coordination: Manage the CPO’s calendar, ensuring optimal scheduling for product reviews, cross-functional team meetings, and executive discussions. Anticipate needs and proactively adjust schedules in a fast-paced fintech environment.
  • Product Lifecycle Support: Track key milestones and deadlines for the CPO including product development, launches, and updates. Ensure that the CPO is briefed on upcoming deadlines and decisions and help maintain the timing of routine meetings.
  • Stakeholder Management: Act as a liaison between the CPO, product teams, and external stakeholders (partners, vendors, clients) to ensure smooth communication and alignment across product initiatives.
  • Documentation & Presentations: Assist in preparing detailed product documentation, decks for product strategy meetings, investor presentations, and internal reports. Ensure all product-related communication is clear and well-organized.
  • Event & Meeting Planning: Organize internal product team meetings, external product presentations, and industry events. Coordinate logistics, prepare agendas, and follow up on action items.
  • Data & Metrics Tracking: Support the CPO by tracking product metrics, gathering feedback from user testing, and generating reports to inform product decisions. Manage key product data and insights for easy reference and strategic planning.
  • Communication & Correspondence: Handle day-to-day correspondence on behalf of the CPO, including mass emails, meeting requests, and follow-ups. Ensure that communications are timely, professional, and reflect the Interac’s objectives.
  • Travel & Expense Management: Arrange travel for the CPO, manage budgets, and process expense reports.
  • Proactive Problem-Solving: Anticipate the needs of the executive and organization, identifying and solving potential issues before they arise.
  • Strategic Support: Provide high-level assistance in business decision-making by preparing for and participating in strategy sessions, contributing insights to key business initiatives.
  • Confidentiality and Discretion: Handle sensitive information and high-level communications with utmost confidentiality and professionalism.
  • Tech-Savvy: Proficiency in executive scheduling tools, CRM platforms, and data management systems, alongside advanced MS Office skills.
  • Strong Written and Verbal Communication: Excel in corporate communication, with the ability to represent the executive effectively in all internal and external correspondence.
  • Cultural Fit and Representation: Embody and promote the company’s values, acting as an ambassador for the executive within the organization and externally.
  • Adaptability: Thrive in a fast-paced, product-driven company where priorities may shift rapidly, requiring quick thinking and flexibility.

FAQs

What is the primary responsibility of the Senior Executive Assistant at Interac?

The primary responsibility is to support the Group Head, Product & CPO by managing their calendar, coordinating meetings, and ensuring smooth communication among stakeholders.

What qualifications are required for this position?

A minimum of 10 years as an executive assistant/administrator and/or Business Manager to an executive, along with strong analytical, problem-solving, and communication skills.

Is experience with project management tools necessary for this role?

Yes, proficiency in project management tools like Asana and Jira is required to manage both day-to-day tasks and long-term strategic projects effectively.

What specific skills are emphasized for the Senior Executive Assistant role?

The role emphasizes exceptional organization, time management, attention to detail, as well as strong written and verbal communication skills.

How does Interac ensure confidentiality in this position?

The Senior Executive Assistant is expected to handle sensitive information and high-level communications with the utmost confidentiality and professionalism.

Are there opportunities for professional development and education within the company?

Yes, Interac invests in its employees to ensure they continue to excel in their roles, providing opportunities for education and professional development.

Does the role require any travel responsibilities?

Yes, the Senior Executive Assistant will be responsible for arranging travel for the CPO and managing related logistics.

What is the work environment like at Interac?

The work environment is fast-paced and product-driven, requiring quick thinking and adaptability to shifting priorities.

Will I need to prepare presentations for the CPO?

Yes, assisting in the preparation of detailed product documentation and presentations for various meetings is part of the job responsibilities.

Is a background check required for this position?

Yes, a thorough background check, including employment verification, criminal record check, education verification, and more, is required for all employees at Interac.

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Interac Corp.

Get more out of life with INTERAC. Profite plus de la vie avec INTERAC.

Finance
Industry
201-500
Employees
1984
Founded Year

Mission & Purpose

Interac Corp. empowers Canadians to access, spend and send funds whenever and from wherever they choose. With nearly 300 financial institutions connected to our network, we enable payment and ID experiences that support Canadians’ accelerated use of safe and digital payments while prioritizing interoperability, security, privacy, and inclusivity. We are proud to be one of Canada’s leading and most trusted financial brands, with Canadians choosing Interac products an average of 18 million times a day to pay and exchange money. Interac champions workplace culture and corporate citizenship based on the principles of responsibility, diversity and inclusion.