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Senior HR Business Partner

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Yale New Haven Health

3mo ago

  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • New Haven

AI generated summary

  • You need a bachelor's degree, 5-7 years in HR (preferably in healthcare), strong HR law knowledge, excellent communication, project management, analytical skills, and the ability to influence at all levels.
  • You will manage HR activities, provide client support and coaching, resolve employee issues, analyze workforce data, ensure policy compliance, and enhance employee engagement.

Requirements

  • EDUCATION
  • Bachelor's degree required in a relevant area; Graduate degree in human resource management, business, healthcare administration, law, or a similar program with an analytic focus preferred.
  • EXPERIENCE
  • Five (5) to seven (7) or more years as either an HR generalist, manager, or consultant preferably in a complex healthcare organization with demonstrated expertise in at least three functional HR areas. Consideration will be given to Yale New Haven Health HR Division employees based on work performance in lieu of the above years of experience requirement.
  • SPECIAL SKILLS
  • Strong knowledge of HR laws and regulations. Excellent relationship management as well as project management skills. Excellent communicator, high levels of emotional intelligence, able to provide specific guidance to clients while maintaining an environment of collaboration and partnership. Proven team player with excellent interpersonal communication and organizational skills. Strong analytical skills and experience with data analysis, metrics, and reporting. Ability to understand business plans and to develop impactful HR solutions in response to those plans. Highly collaborative, able to build strong relationships with HR colleagues to drive results to the clients and HR. Ability to positively influence employees/leaders at all levels to drive outcomes. Critical thinking and creative problem solving. Demonstrated ability to manage multiple and sometimes competing priorities. Strong ability to deal with ambiguity and lead others during periods of intense change.

Responsibilities

  • The HR Business Partner acts proactively to lead and support regular and routine cyclical HR activities as well as responds to business needs by adopting a professional, informed and principles-based approach.
  • Provide the highest standard of client service, accuracy, and timeliness in responding to client needs and maintain information with the requisite level of confidentiality and discretion.
  • Explore continuous improvement opportunities to enhance the client experience.
  • Actively listen and respond to problems to help identify the underlying cause and resolve issues.
  • Work with clients to enable them to engage with and fully utilize HR systems and business process automation. Identify where further support or interventions may be required to assist clients to adapt to these new technologies and to track and monitor workflow actions to enhance the effectiveness and efficiency of the HR service.
  • Build positive relationships with clients. In partnership with organization stakeholders, monitor, assess and promote a positive employee and labor relations strategy. Demonstrate confidence, empathy, and sound business judgment in interactions and advice.
  • Provide appropriate and effective advice and coaching to employees and managers as needed. Advise and coach managers to create and sustain a high-performance workforce. Confidently communicate approaches with managers to assist with the resolution of sensitive employee issues, performance matters, disciplinary issues, and grievance/conflict resolution.
  • Maintain records and write reports associated with case management and prepare complex case-based correspondence for the consideration and action of management.
  • Serves as a consultant to management staff and as an employee advocate, when appropriate. Advises management staff and employees regarding their rights and responsibilities under state, federal and local laws, as well as YNHHS policies. Advise on Human Resources' best practices to achieve effective and consistent implementation of all laws, and policies to produce positive relations with all employees.
  • Provides facilitation and dispute/conflict resolution advice to department managers and staff.
  • Investigates and leads timely, unbiased, thorough workplace investigations leading to the resolution of open-door concerns, including but not limited to working conditions, disciplinary actions, employee and applicant appeals and grievances, employee complaints, harassment allegations, terminations, discrimination, situations involving interpersonal conflict in the workplace, and ensuring adherence to the YNHHS policies, procedures and guidelines.
  • Advise on employee performance management matters and/or conduct matters, including utilization of performance and/or conduct management tools to ensure optimal performance of staff.
  • Prepares a range of strategic HR documents including but not limited to investigation reports.
  • Leads activities including workforce planning, job development, educational needs assessments, policy development and interpretation, workforce data analysis, employee relations counseling, and conflict resolution, to support the effectiveness of departments within assigned client groups.
  • Develops and executes strategies in collaboration with human resources, COEs, and organizational leaders to support the operational objectives of assigned client groups.
  • Actively participates in, and advises on, the creation and review of Human Resources policies and procedures, including ensuring policies are clearly communicated and meet organizational objectives. Interprets HR policies and procedures and works with HR colleagues, and leaders on identified opportunities for policy, procedure, and process improvement.
  • Assesses situations and environments within client groups affecting employee engagement and provides organizational leaders with advice and recommended courses of action based on operating guidelines, policies, and applicable law in order to create and maintain a positive employee environment. Provides necessary education and coaching to client leaders to support these recommendations and works with HR functional areas to provide required training opportunities consistent with other organizational priorities.
  • Reviews and analyzes workforce and operational statistics on productivity, turnover, recruiting, patient satisfaction, employee engagement, exit interview data and other Dashboard measures to identify trends, activities, and potential issues within each assigned client group. Utilizes staffing mix standard work to guide leaders towards staffing approaches to achieve operational goals and outcomes.

FAQs

What is the primary role of a Senior HR Business Partner at YNHHS?

The primary role of a Senior HR Business Partner at YNHHS is to provide quality HR services, partner with various HR Centers of Expertise, and support managers and staff across client groups by offering effective advice on human resource management, policies, and compliance.

What qualifications are required for this position?

A Bachelor's degree in a relevant area is required, and a graduate degree in human resource management, business, healthcare administration, law, or a similar program with an analytic focus is preferred.

How many years of experience are necessary for the Senior HR Business Partner role?

Five (5) to seven (7) or more years of experience as an HR generalist, manager, or consultant, preferably in a complex healthcare environment, is required. Consideration will be given to Yale New Haven Health HR Division employees based on their work performance.

What skills are essential for the Senior HR Business Partner?

Essential skills include strong knowledge of HR laws and regulations, excellent relationship management and project management skills, high levels of emotional intelligence, strong analytical skills, and the ability to understand business plans to develop impactful HR solutions.

Does the position involve conflict resolution?

Yes, the position involves providing facilitation and dispute/conflict resolution advice to department managers and staff.

How will the Senior HR Business Partner engage with client groups?

The Senior HR Business Partner will build positive relationships with clients, consult with leadership, and monitor, assess, and promote a positive employee and labor relations strategy.

Is experience in healthcare organizations preferred?

Yes, experience in a complex healthcare organization is preferred, specifically demonstrated expertise in at least three functional HR areas.

What are the key responsibilities of the Senior HR Business Partner?

Key responsibilities include leading regular HR activities, providing advice and coaching, maintaining case management records, investigating workplace concerns, advising on performance management, and developing HR documents.

How does the Senior HR Business Partner contribute to employee engagement?

The Senior HR Business Partner assesses situations affecting employee engagement and provides advice and recommendations to organizational leaders, along with necessary training and support to maintain a positive employee environment.

What is the work environment like for this role?

The work environment is fast-paced and requires the ability to adapt to changing needs, support the utilization of HR systems and automated processes, and foster collaboration among various stakeholders.

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Yale New Haven Health

Science & Healthcare
Industry
1001-5000
Employees
1996
Founded Year

Mission & Purpose

Yale New Haven Health is making it easier for people to access the latest medical treatments, advanced research and innovations through our five outstanding hospitals – Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial and Westerly – and our affiliation with the prestigious Yale University and its highly-ranked Yale School of Medicine. Plus, our patients benefit from access to hundreds of dedicated primary care physicians and specialists in Northeast Medical Group and Yale Medicine. We also have advanced clinical relationships with multiple hospitals and numerous outpatient locations throughout the state so you can get the care you need, when you need it. As one organization, we’re working together to make health care more patient-focused, more accessible and more cost-effective. Some call it personalized medicine. We call it good care. For more information, check out the YNHHS Web site: www.ynhhs.org