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Senior Instructional Designer

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Samsara

13d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Education & Teaching
  • London

AI generated summary

  • You need 3-5+ years in learning design, expertise in instructional design methods, strong communication skills, knowledge of content tools, and a keen eye for design aesthetics.
  • You will define training needs, create diverse learning content, utilize various tools, improve processes, assess effectiveness, collaborate with teams, and adapt content based on customer feedback.

Requirements

  • Knowledge of Instructional Design standard methodologies and a proven ability to craft learning content that is effective and engaging
  • Ability to communicate abstract or technical information to both technical and non-technical audiences (visually and in writing).
  • Ability to identify the best learning delivery formats (e.g., online learning, assessments, ILT, audio-based snippets) for a specific set of objectives and you're able to craft and build to those formats
  • Collaboration skills and teamwork, showing the ability to work within workflows and predefined guidelines
  • Attention to design aesthetics and visual detail. If you have graphic or visual design experience, that's a huge plus!
  • Knowledge of legacy and emerging content development and collaboration tools such as: Captivate or Articulate, Camtasia, Miro, Figma, Adobe Suite, Zoom, and AI-authoring & production tools such as Rise, Parta.io, Writer.
  • 3-5+ years learning design or instructional design experience in a software/Saas setting
  • Experience with localization strategies and tooling, also a plus.

Responsibilities

  • Work with partners across the company to define training requirements, learning goals and user needs
  • Craft and build content learning program curricula and learning experiences in different formats (online learning, audio, video, live training materials, etc.), using/working within the constraints of different templates and business requirements.
  • Leverage a wide range of tools (AI-based research and content authoring, visual design, multimedia) to develop content rapidly and iteratively
  • Push yourself and the team to evolve and improve upon our processes, and to discover and test new instructional development models and tooling
  • Solicit reviews from partners and SMEs, and review others' content for effectiveness
  • Become an expert in our customers' needs and in our products, keeping up with the changes in your assigned product area, experimenting with new content or formats, and maintain content at frequent intervals
  • Design and write engaging and effective assessments
  • Collaborate closely with the rest of the Education team as well as other stakeholders to shape content for live training and share customer feedback from live customer events
  • Champion, role model, and embed Samsara's values and operating principles as we scale globally and across new offices

FAQs

What is the primary focus of the Senior Instructional Designer role at Samsara?

The primary focus is to develop learning strategies and content for customer education, helping to ensure the success of Samsara's customers by crafting engaging learning experiences across various formats.

Is travel required for this position?

Yes, this position requires travel up to 25% of the time.

Can I apply for this role if I do not have experience in a software/SaaS setting?

The role requires 3-5+ years of learning design or instructional design experience specifically in a software/SaaS setting, so relevant experience is essential.

What types of tools will I be using as a Senior Instructional Designer at Samsara?

You will leverage a wide range of content development and collaboration tools, including Captivate, Articulate, Camtasia, Miro, Figma, Adobe Suite, Zoom, and various AI-authoring and production tools.

What kind of candidates are we looking for in this role?

We are looking for candidates with knowledge of instructional design methodologies, strong communication skills, the ability to collaborate effectively, and attention to detail in design aesthetics.

Are there opportunities for career growth within the company?

Yes, the role offers autonomy and opportunities for mastery in a hyper-growth environment. If you put in the work, it can lead to additional positions within Samsara.

What are the benefits provided for full-time employees?

Full-time employees receive a competitive total compensation package, employee-led remote and flexible working options, health benefits, access to the Samsara for Good charity fund, and more.

Is experience with localization strategies a plus for this role?

Yes, experience with localization strategies and tooling is considered a plus for this position.

Does Samsara offer inclusive hiring practices?

Yes, Samsara is committed to inclusive hiring and provides equal opportunity in employment regardless of various protected characteristics.

How can I report fraudulent job offers related to Samsara?

To report fraudulent job offers, you should be aware that Samsara does not charge fees to applicants and official communications will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information, refer to their blog post on this topic.

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Samsara

Pioneer of the Connected Operations Cloud

Technology
Industry
1001-5000
Employees
2015
Founded Year

Mission & Purpose

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a system of record that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. Samsara operates in North America and Europe and serves tens of thousands of customers across a wide range of industries including transportation, wholesale and retail trade, construction, field services, logistics, utilities and energy, government, healthcare and education, manufacturing, and food and beverage. The company's mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.