FAQs
What is the primary purpose of the Senior Landside Agent position?
The primary purpose of the Senior Landside Agent position is to ensure a safe, secure, and efficient operational movement for passengers, baggage, and motor vehicle flow at the airport, while complying with all federal, state, and local regulations.
What are some of the key duties of a Senior Landside Agent?
Key duties include conducting inspections of airport terminal areas, reporting unsafe conditions, overseeing tenant and airline activities for compliance, responding to emergencies, and enforcing safety regulations.
What educational background is required for the Senior Landside Agent position?
A bachelor’s degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration, or a related field is required.
How much experience is necessary for this role?
A minimum of two years of experience in airport operations, airport security, or airport safety is required, although directly related professional experience may substitute for the education requirement on a year-for-year basis.
Are there any specific licensing requirements for the Senior Landside Agent position?
Yes, the position requires a valid Class C Texas Driver’s license and compliance with City of Houston policies on driving.
What skills or qualifications are preferred for candidates applying for this role?
Preference will be given to candidates with experience in airport operations, budget management, excellent customer service skills, and the ability to communicate effectively in writing and orally, particularly in a bilingual or multilingual capacity. Proficiency in Microsoft Office Suite is also preferred.
What kind of working conditions should be expected in this role?
The role involves occasional stooping or bending, light lifting, and exposure to varying environmental conditions such as heat, cold, and moisture. There may also be routine exposure to soiled materials and light chemical substances.
Does this position involve training responsibilities?
Yes, the Senior Landside Agent may assist in training Landside Agents as part of their duties.
Is there a requirement for a background check for this position?
Yes, candidates must be able to pass a criminal background check and obtain and maintain federally mandated security clearances for working at an airport.
What other responsibilities might a Senior Landside Agent have?
In addition to the primary duties, a Senior Landside Agent may perform traffic and curbside management duties, assist in maintaining security reports, and contribute to team efforts by performing other assigned tasks.
Are there opportunities for advancement in this role?
While the job description does not explicitly mention it, positions such as Senior Landside Agent typically open pathways for advancement within airport operations and management as experience is gained and skills are developed.