Logo of Huzzle

Senior Law Enforcement Response Specialist

image

Snap Inc.

3mo ago

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Legal
  • San Francisco, +1

Requirements

  • Knowledge, Skills, & Abilities:
  • Strong attention to detail, with proven ability to accurately analyze lengthy legal documents
  • Excellent verbal and written communication skills, demonstrating ability to structure thought process and adjust messaging depending on the audience
  • Proven track record of identifying gaps and implementing new processes
  • Demonstrated ability to prioritize multiple competing tasks by communicating clearly and frequently with leaders
  • Demonstrated ability to track deliverables, and work independently with minimal supervision
  • Strong data analysis skills, including the ability to work with large data sets to solve business problems and provide practical business insights via data visualization software (e.g., Advanced Excel, Looker, Tableau)
  • Previous experience reviewing sensitive content (e.g., in a moderation-related role)
  • Experience collaborating with internal and external stakeholders, across multiple levels of an organization
  • Experience driving process optimization projects, and a keen eye to identifying performance improvement opportunities
  • Experience in developing and managing project plans, timelines, dependencies and risks
  • Experience collaborating with cross-functional teams and stakeholders to gather requirements and align project objectives
  • Experience in change management activities, including designing and executing on communications and training plans
  • Willingness to travel within the US and participate in testimony appearances on behalf of Snap
  • Minimum qualifications:
  • 3+ years of experience working in law enforcement, legal, compliance, technology, or a related field
  • Preferred qualifications:
  • Experience working directly with law enforcement in a professional setting
  • Bachelor's degree in criminal justice, political science, sociology, public administration, international relations, computer science, or another related area of study

Responsibilities

  • Accurately and efficiently process legal requests from US and global law enforcement, including complex legal requests
  • Participate in on-call rotation for law enforcement emergency requests and internal escalations, which requires working atypical weekday hours and some weekend days each month
  • Design and implement new operational workflows, track progress with a project plan, consider stakeholder impacts, and apply change management methodologies to drive successful adoption
  • Use technical expertise to regularly identify tooling enhancements to improve the LEO agent and law enforcement experience
  • Tap into subject matter expertise to actively engage in policy improvement discussions
  • Identify opportunities to iteratively improve on process, tooling, and policies; provide recommendations and liaise with cross-functional teams to implement solutions
  • Serve as a partner and subject-matter expert for our vendor teams
  • Participate in Quality Assurance (“QA”) program: review team members’ work product and provide constructive feedback on a regular basis
  • Create and deliver internal training materials
  • Participate in trial appearances as a Records Custodian on behalf of Snap
  • Collaborate with in-house counsel on escalations
  • Model leadership behaviors and serve as an active mentor for others across our global organization

FAQs

What is the role of the Senior Law Enforcement Response Specialist at Snap Inc.?

The Senior Law Enforcement Response Specialist processes legal requests from US and global law enforcement, manages operational workflows, identifies tooling enhancements, engages in policy discussions, and acts as a mentor while ensuring user privacy and compliance with Snap's policies.

What are the primary responsibilities of this position?

The primary responsibilities include processing legal requests, participating in on-call rotations, designing operational workflows, identifying tooling improvements, providing feedback through quality assurance, creating training materials, and collaborating with internal counsel and vendor teams.

What qualifications are required for this position?

The minimum qualification required is 3+ years of experience in law enforcement, legal, compliance, technology, or a related field. Preferred qualifications include experience working directly with law enforcement and a bachelor's degree in relevant areas.

Is there an on-call requirement for this role?

Yes, the role requires participation in an on-call rotation for law enforcement emergency requests, which may involve working atypical hours, including some weekends.

What skills and abilities are essential for success in this role?

Essential skills include strong attention to detail, excellent communication capabilities, data analysis proficiency, experience with process optimization, and the ability to collaborate with diverse stakeholders.

Will there be opportunities for professional development or mentorship within Snap?

Yes, the role includes responsibilities such as modeling leadership behaviors and serving as an active mentor for others across the organization.

What kind of training will be provided for this position?

The selected candidate will be responsible for creating and delivering internal training materials to improve team member skills and knowledge.

What is Snap's policy regarding workplace attendance?

Snap practices a “default together” approach, which means team members are expected to work in the office 4+ days per week to foster collaboration and build culture.

How does Snap Inc. support diversity and inclusion in the workplace?

Snap is committed to building a diverse team and equitable workplace, providing employment opportunities regardless of various protected classifications to ensure an innovative and inclusive culture.

What are the compensation and benefits for the Senior Law Enforcement Response Specialist?

The base salary range varies by location and is complemented by compensation packages, including the potential for equity in the form of RSUs. Benefits include paid parental leave, medical coverage, and mental health support programs.

Snap Inc.

Entertainment & Media
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

Snap is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.