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Senior Manager, Cloud Communications

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Scotiabank

1mo ago

Applications are closed

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
  • Toronto

Requirements

  • Experience leading communications for a large-scale transformation initiative with diverse stakeholders.
  • Ability to work effectively across functions to influence, manage, and drive communications across the organization.
  • The incumbent is required to keep current on communication trends and best practices and will be a self-starter who proactively identifies communications opportunities and suggests creative ways to meet stakeholder needs.
  • Experience in designing presentations, videos, and creative collateral for transformation initiatives that require large-scale change
  • The incumbent requires a combination of focus and flexibility and can work independently and take direction well.
  • The incumbent must be diplomatic, flexible, with a positive, mature attitude, and the ability to remain calm under pressure and to deliver under tight timelines.
  • Must also be proactive and creative, with strong, proven ability to plan and manage competing priorities, as well as ability to recognize and appropriately handle sensitive and confidential information.
  • Minimum undergraduate university degree, ideally in English, Communications, Journalism, Business, Marketing, or a related field. A post-graduate certificate in a related discipline is an asset.
  • Superior verbal and written English communication skills including demonstrable creativity, accuracy and attention to detail.
  • Spanish and French language and writing skills would be an asset.
  • Proficiency in Microsoft Office is required.
  • Proven ability to work both independently and within a team environment

Responsibilities

  • Plans and manages the integrated internal program communication plan to support effective communications for the CAP.
  • This role includes the development and execution of planning, writing, editing and distribution of key communications including Leader communications and program narrative targeted to a diverse stakeholder audience.
  • As the program matures and as needs evolve, refine the narrative guided by change communications best practices while staying aligned to the CAP strategy
  • Ideate, produce, and manage enterprise-wide as well as targeted communications based on unique stakeholder needs, including announcements, newsletters, online content, videos, message banks, and presentations. This includes working with internal communication and business partners to develop communications as needed and coordinating and executing the delivery of communications to target audiences.
  • Lead, manage, and execute creative, robust internal communications andplans for key enterprise initiatives, including managing and supporting key internal and external speaker stakeholders on events.
  • Act as a critical communications advisor to key stakeholders, leading to the successful execution of coordinated communications strategies, including providing advice and counsel to key stakeholders relating to their communication needs.
  • Ensure an efficient workflow for creating, editing, publishing, and measuring the impact of program communications. Identify opportunities to increase impact and iterate when needed.
  • Collaborate closely with executives, to craft executive- and employee-level communications and presentations, providing steer that reflects an understanding of the business. Understands how the Bank’s culture of inclusion, high performance and customer focus should be considered in day-to-day activities and decisions

FAQs

What is the primary focus of the Senior Manager, Cloud Communications role at Scotiabank?

The primary focus of this role is to lead strategic communications supporting the Cloud Acceleration Program (CAP), which is one of Scotiabank’s top priorities, and entails effective communication from executive leadership to affected employees.

What specific responsibilities does the Senior Manager, Cloud Communications have regarding internal communication plans?

The Senior Manager is responsible for planning and managing the integrated internal program communication plan to support effective communications for the CAP, including the development and execution of key communications such as leader communications and program narratives.

What types of communications does this role involve producing?

The role involves ideating, producing, and managing a variety of enterprise-wide communications, including announcements, newsletters, online content, videos, message banks, and presentations, tailored to unique stakeholder needs.

What skills are required to succeed in this role?

Required skills include experience in leading communications for large-scale transformation initiatives, the ability to influence and manage cross-functional communications, creative thinking, proficiency in designing various media, strong verbal and written communication skills, and the capability to handle sensitive information.

Is prior experience in communications essential for this position?

Yes, the role requires prior experience in communications for large-scale transformation initiatives, indicating that a strong background in this area is essential for success.

What educational background is preferred for candidates applying for this position?

Candidates are expected to have a minimum undergraduate degree in fields such as English, Communications, Journalism, Business, Marketing, or a related discipline; a post-graduate certificate in a related area is considered an asset.

Are there any language skills that would be beneficial for this role?

Yes, proficiency in Spanish and French, along with strong writing skills in those languages, would be considered an asset for this position.

What kind of work environment can a candidate expect in this role?

The role involves both independent work and collaboration within a team environment, requiring the ability to balance competing priorities while maintaining a positive and flexible attitude.

What software proficiency is expected from applicants?

Applicants must be proficient in Microsoft Office, as this is a required skill for the Senior Manager, Cloud Communications role.

How does the role contribute to the overall objectives of Scotiabank?

By leading strategic communications for the Cloud Acceleration Program, the role contributes to ensuring that business strategies, plans, and initiatives are effectively communicated and aligned with the bank's goals and regulatory framework.

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