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Senior Manager, Internal Comms, Markets, FTSE R and RI

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LSEG (London Stock Exchange Group)

2mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Marketing
    People, HR & Administration
  • London
  • Quick Apply

AI generated summary

  • You must communicate complex info clearly, think strategically, possess strong interpersonal skills, excel in digital content creation, and have internal comms and leadership experience.
  • You will develop and deliver internal communications, align with strategic goals, support team priorities, ensure effective audience engagement, drive improvements, and mentor junior members.

Requirements

  • The ability to communicate complex information simply and clearly to diverse audiences
  • Strategic thinking, prioritisation, ability to flex and a focus on delivery excellence
  • Knowledge and understanding of our business and priorities
  • Strong interpersonal skills, including ability to flex style to get the best out of people and stakeholders
  • Excellent written and verbal communication skills, including encouraging leaders to use ‘everyday speak’
  • Proficiency in digital channels and creating impactful content across digital and non-digital channels
  • Highly collaborative with a passion for people
  • Degree or equivalent desired
  • Member of a professional body, e.g. Institute of Internal Communications (IoIC) an advantage
  • Internal communications, stakeholder management and leadership experience.

Responsibilities

  • Working as part of a small squad of IC professionals, building and delivering critical communications to support better business outcomes for Markets, FTSE Russell and Risk Intelligence
  • Delivering activity aligned with our global internal communications strategy, objectives and embedding our one-company story
  • Support the director of the team to understand divisional priorities and build a streamlined annual IC approach and supporting activities for each area. This will include clear delineation around self-serve activities and where the IC team will provide advice and support
  • Working in partnership with the CAM planning team using our core IC planning tools to manage air traffic control
  • Using available tools and technologies to make sure communications are audience-focused, well-planned, data-driven, omnichannel and effective
  • Partnering with other IC leaders to identify IC improvement opportunities to drive consistency and quality, share learnings and adopt new more effective ways of communicating
  • Interpreting the impact and success of all IC activities and demonstrate continuous improvement
  • Supporting a high-performance team culture through effective providing guidance and coaching to less experienced team members where needed
  • Living and role modelling LSEG values of integrity, partnership, excellence and change every day, both in the way we lead and through our communications approaches and materials. This includes delivering content and activity that is in our tone of voice and in line with global IC principles
  • Making sure we manage risk and promote a strong risk culture in all we do

FAQs

What is the main focus of the Senior Manager, Internal Comms role?

The main focus is to inspire and motivate employees around the business goals of the Markets, FTSE Russell, and Risk Intelligence divisions through effective and inclusive internal communications.

Where is the job located?

The job is based in London.

Who will the Senior Manager report to?

The Senior Manager will report to a Director in Internal Communications.

What skills are required for this position?

Required skills include strong interpersonal skills, strategic thinking, excellent written and verbal communication, proficiency in digital channels, and the ability to communicate complex information clearly.

What kind of team culture should a candidate expect?

Candidates can expect to be part of a dynamic team that embraces diversity, supports new ideas, and is focused on creating an awesome people experience.

What qualifications are preferred for this role?

A degree or equivalent is desired, and being a member of a professional body such as the Institute of Internal Communications (IoIC) is advantageous.

What are the key responsibilities of the Senior Manager?

Key responsibilities include building and delivering critical communications, aligning activities with global internal communications strategy, partnering with other IC leaders, and supporting a high-performance team culture.

Will the Senior Manager have opportunities for professional development?

Yes, the role includes providing guidance and coaching to less experienced team members, which supports professional development.

What are the company's values?

The company's values are Integrity, Partnership, Excellence, and Change, which guide decision-making and everyday actions within the organization.

Does LSEG have an equal opportunities policy?

Yes, LSEG is proud to be an equal opportunities employer and does not discriminate based on race, religion, gender, or any other protected basis.

What benefits does LSEG offer?

LSEG offers tailored benefits including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.

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LSEG (London Stock Exchange Group)

Finance
Industry
10,001+
Employees

Mission & Purpose

LSEG (London Stock Exchange Group) is a diversified international markets infrastructure business —earning our clients’ trust for over 300 years. That legacy of customer-focused excellence ensures that you can rely on our expertise in capital formation, intellectual property and risk and balance sheet management. As global leaders in financial indexing, benchmarking and analytic services, we offer unrivalled access to international capital markets. Our high-performance technology solutions enable companies worldwide to access funds for growth and development. And with our Data & Analytics, Capital Markets and Post Trade divisions, we provide a comprehensive, integrated suite of trusted financial market infrastructure services that help our customers pursue—and achieve—their ambitions. You can count on our open access model for unparalleled partnership, flexibility, stability, and support across all of our businesses. That’s how we make a difference— ensuring people can meet their potential—worldwide.