FAQs
What is the primary purpose of the Senior Manager (L5) - Territory Sales Manager role?
The primary purpose of this role is to achieve sales of passenger vehicles in assigned dealerships through close coordination with dealer principals and sales teams, in order to meet desired volumes, market share, and customer experience within company guidelines.
What are the key responsibilities of this position?
Key responsibilities include planning and forecasting sales, managing dealer relationships, team management, ensuring customer experience quality, and supporting market intelligence.
What kind of experience is required for this role?
Candidates should have 2-8 years of experience in sales and channel management, particularly in the automobile, auto ancillary, consumer durables, or FMCG sectors. Fresh graduates from top 20 institutes after proper sales training are also considered.
Is there a specific educational qualification preferred for this position?
Yes, a B.E. or post-graduate degree (preferably an MBA) is preferred for candidates applying for this position.
What skills are essential for success in this role?
Essential skills include financial acumen, technical skills, strong communication and negotiation skills, as well as data analytics capabilities.
How does the company support dealer management?
The company supports dealer management through regular interactions, resolving dealer issues, conducting performance reviews, and helping anticipate future dealership needs through resource allocations.
What is the approach to ensuring customer experience at dealerships?
The approach involves implementing the SSI process at dealerships, conducting regular reviews, and driving retail excellence initiatives to monitor and improve customer satisfaction scores.
Will there be training provided for the dealer sales teams?
Yes, the role includes identifying training needs and providing necessary training for dealer sales team members on new models and processes.
Are there opportunities for career advancement in this position?
Yes, opportunities for career advancement are available, especially through performance improvement and successful management of dealer operations.
How does the role contribute to revenue streams beyond automobile sales?
The role contributes by driving non-auto revenue streams like TMI, TMA, Accessories, Extended Warranty, and AMC in coordination with the downstream revenues team to enhance overall profitability.