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Senior Manager-Regional Sales-New Cars(Madhya Pradesh)-Sales, Marketing & Customer Care-TMPV

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
    Marketing
  • Indore

AI generated summary

  • You need a B.E./MBA, 2-8 years in sales/channel management, experience in auto/consumer goods, with strong financial, technical, communication, negotiation, and data analytics skills.
  • You will plan and forecast sales, manage dealer relationships, identify training needs, ensure customer experience, and gather market intelligence to drive business growth and performance.

Requirements

  • Education B.E./ /Post Graduate (Preferably MBA)
  • Relevant Experience : 2-8 years experience in sales and channel management (GET/ PGT freshers from top 20 institutes after proper sales training)
  • Automobile/Auto Ancillary/Consumer Durables/FMCG
  • Financial acumen
  • Technical skills
  • Communication skills
  • Negotiation Skills
  • Data Analytics

Responsibilities

  • Planning, Forecasting and Meeting Sales and downstream business targets: Ensure periodic (Monthly & quarterly)sales projection - dealer wise / model wise for the territory using seasonality /market trends / pipelines / bulk deals etc. BTL /ATL Plan and execution towards the results and review mechanism by weekly PDCA Monitor the enquiry generation thru various sources and drive improvements in conversion ratios which thus increases the pipe line. Monitor TD penetration which will help in increasing the conversion ratio Pipe line management and weekly target review in order to identify gaps in the process and take corrective actions with respect to the targets Drive the non-auto revenue streams like TMI, TMA, Accessories, Extended warranty, AMC in coordination with the downstream revenues team in order to increase revenues & improve profitability through these streams.
  • Dealer Management: Drive and manage dealer relationship through regular interactions, resolving dealer issues and supporting dealer business through resource allocations - manpower/ budgets /activities etc. Conduct monthly performance review and PDCA of dealer business plans through DP and dealer sales team to ensure proper utilization of dealer resources like infrastructure, working capital, manpower, etc. Anticipate future dealership needs, predicting foreseen and unforeseen risks and preparing counter actions. Timely Submission and coordination with regional finance team in settlement of dealer claims.
  • Team Management: Identifying training needs of dealer sales team and provide training to team members on new models/processes when required Based on low performance & low SSI score identity required training needs to CA's, and need to hand hold them for better performance and also ensure overall productivity Ensure timely disbursement of sales team incentives & R&R programs to the sales team for better motivation and retention Recruitment of dealers teams per norms.
  • Network: Ensure DI norms/manpower availbilty/productivity in Fclass/NED's and update the same to Network team Update to network team on competition network expansion in the territory & inputs on our presence Handholding new dealers closely for the first year of their operations along with sales team.
  • Ensuring Best in Class Customer Experience: Implement the SSI process at dealerships, conducting regular reviews with CRM/GM/DP & dealer sales team, and need to create action plan and execute for SSI improvement. Drive retail excellence initiatives like NAVRATNA, monitor scores and intervene as and when required for guiding corrective actions.
  • Supporting Market Intelligence Ensuring through regular customer feedback capturing of product & services and escalate the same to SH Track competition activities, sales trends, consumer schemes and dealer incentive programs through retail marketing teams in order to stay competitive in the field actions.

FAQs

What is the primary purpose of the Senior Manager-Regional Sales-New Cars role?

The primary purpose is to achieve the sales of passenger vehicles in assigned dealerships by closely coordinating with dealer principals and the sales team, focusing on ATL/BTL activations to meet desired sales volumes, market share, and customer experience within company guidelines.

What kind of experience is required for this position?

A relevant experience of 2-8 years in sales and channel management is required, preferably in the automobile, auto ancillary, consumer durables, or FMCG sectors.

What are the key responsibilities of this role?

Key responsibilities include planning and forecasting sales targets, dealer management and relationship building, team management and training, ensuring best-in-class customer experience, and supporting market intelligence activities.

What educational background is preferred for candidates applying for this role?

Candidates are preferred to have a Bachelor’s degree in Engineering (B.E.) or a Post Graduate degree, preferably an MBA.

How does this role support dealers?

The role supports dealers by managing relationships, resolving issues, providing resource allocations, conducting performance reviews, and anticipating future dealership needs.

What skills are essential for success in this position?

Essential skills include financial acumen, technical skills, communication and negotiation skills, and data analytics capabilities.

Will there be any training provided to the sales team?

Yes, the role involves identifying training needs and providing training to dealer sales teams on new models and processes as required.

How important is market intelligence in this role?

Market intelligence is crucial as it involves tracking competition activities, consumer schemes, and sales trends to remain competitive in delivering products and services.

Is prior experience in the automobile industry mandatory?

While prior experience in the automobile industry is preferred, relevant experience in other sectors such as consumer durables or FMCG may also be considered for candidates with strong sales backgrounds.

What types of financial partnerships will this role involve?

The role will involve interactions with financiers and Public Sector Undertakings (PSUs) for preparing financial schemes targeted at specific products.

Manufacturing & Electronics
Industry
10,001+
Employees
1945
Founded Year

Mission & Purpose

​Tata Motors Group (Tata Motors) is a leading global automobile manufacturing company. Its diverse portfolio includes an extensive range of cars, sports utility vehicles, trucks, buses and defence vehicles. The Tata Motors Group’s over 80,000 employees are guided by the mission “to innovate mobility solutions with passion to enhance quality of life".